Uranus Istanbul Topkapi: отзывы

酒店距離地鐵步行五分鐘，很方便 游泳池桑拿房都不錯

Excellent

Herşey çok iyiydi

Nothing around the property. Apart from that, staff were nice and accommodating. Beds were comfortable, bathroom had soaps but no toothbrushes or toothpaste which the hotel wrote in their book they will be happy to give. Shower was really nice and warm!

Mon séjour d'une semaine à l'Hôtel Uranus a été tout simplement exceptionnel. L'accueil chaleureux du personnel, l'emplacement pratique de l'établissement et l'accès gratuit au sauna ont grandement contribué à mon confort. Le point culminant a été le salon de massage de qualité, offrant une relaxation totale.

Some workers were extremely rude, one guy in particular at the front desk.

They are ripping off guess in Restaurant and bad customer representative

All good , but was too hard pillow

The staff was rude, unhelpful, and inconsiderate. They couldnt look up our booking, and didnt even try. I gave him our confirmation number and without typing it, he said, "it's not there". The booking website tried contacting the hotel to help find our booking, the hotel staff wouldnt answer their call. Unbelievable. The hotel room were small, congested and ended as soon as you walk in. The mattress was very uncomfortable. Sink was clogged and ac wouldnt cool. Waste of money. Staff needs to be taught customer service.

前台英語弱，攜程的訂單導入該酒店系統慢，辦理入住手續時間長

All hotels have breakfast when i made reservations no one told me no breakfast

Whether it was amazing

Service too slow sometimes they forget about you

Hotel war sehr sauber und superr