Grand Hotel de Londres

Odalar çok eski ve bakımsız

Я впервые был в Турции и выбрал этот отель, потому что фотографии потрясающие. Реальность другая. Все не только старое, но и очень грязное и совсем не гигиенично 😧 Я полагаю, что есть несколько номеров с балконом, которые выглядят лучше. Но это нормально и нормально. Проблема в том, что они должны сделать ремонт, особенно в ванных комнатах. Очень жаль, потому что это хорошее здание с хорошей историей! Еда тоже была очень плохой. Звезды за расположение и радушный прием.

As a longtime Istanbul resident, I was most disappointed when I visited the terrace for a drink with three out of town visitors. We arrived around 11.30p.m. were completely ignored for 5 mins (there were three other people in the bar). Eventually, when I went to the waiter to order, he told me that they were closed. I asked what was closing time….it was 30 mins. later. I said that my friends had come a long way, that we would have a drink and leave before their closing time. The response was rude and there was a strong reluctance to serve. I prevailed and we were served with a COLD reluctance. This was not my first time having similar experiences at the hotel but until now. On another occasion while there to celebrate a friend’s birthday, we asked for a menu to be told that they don’t have a physical menu, so we asked them to just tell us a few of the options. They refused to list them and said we could read their Qcode if we wanted to find out. There have also been other similar episodes but it is a location that I like and want to like, so I have overlooked them. However, they need to change their staff if they want to gain a loyal customer base. On the way out, I explained the experience to a person who claimed to be the manager. He was completely unsympathetic and, like his pathetic waiters, just didn’t want to bother.

I went to the roof top bar of the hotel with three friends. We arrived at 23.40 and waited for about 5 minutes before calling a waiter. He told us that they were closed. We asked about time they closed and we were told midnight. A friend pointed out that it wasn’t 12 yet. The waiter then brought us our drinks. The manner and approach of staff was so lacking in hospitality and professionalism- so unlike my usual experience in Istanbul. Luckily , our visiting friends had a wonderful week in Istanbul but this was a disappointing last night.

We had a wonderful stay at this beautiful hotel; the decor is charming and walking inside feels like taking a step back in time. The rooms are at excellent value and all the staff are extremely attentive and helpful. The rooftop terrace is fantastic, with a breathtaking view of the Golden Horn. We couldn’t recommend this hotel more highly, and will definitely be coming back!

As a first time traveller , Although the hotel was superbly located , for which I have given an extra star but the bathroom was tiny , and needed renovation . The rooms were too noisy as the streets were buzzing and one couldn’t sleep unless the windows were shut . There was only a fan and no ac so due summers one had to keep opening the windows ! The staff was very friendly and accommodating . So , if your looking at not staying in the room much, a place like this is perfect with the location etc but for families that need cleaner rooms and bathrooms wouldn’t suggest a place like this ! Pls book your transfers online through companies that can give pvt cars .. they are much cheaper than the hotel shuttle ! Also if your a large group or travelling with kids pls use taxis , fix a rate after consulting reception or go by meter as it’s much easier and cheaper ! There is a fabulous Irani restaurant right behind the hotel called shamse .. if you like kebabs and rice this place is fab and cheap ! There is another place right opp Taj Mahal indian Resturant ( very close to the hotel ) playing jazz music with wonderful food .. great place to unwind after a long day … there are loads of pubs around too near this place … we loved the Irish pub … was buzzing and lively … . We were there over the weekend … hope this review helps !! Cheers