Sheraton Grand Istanbul Atasehir: отзывы

Ответ от объекта размещения: Dear Wing Hong,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your input as it helps us to continually improve and provide the best possible experience for our guests.We are delighted to hear that you found our hotel suitable for your business stay and that you were satisfied with the cleanliness of your room. Ensuring a comfortable and clean environment is one of our top priorities, and it's gratifying to know that we met your expectations in this regard.We have noted your comments regarding the breakfast experience, and we apologize if it did not fully meet your expectations. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to enhance our offerings to better serve our guests.If there are any specific aspects of your breakfast experience that you would like to discuss further or if there is anything else we can assist you with, please do not hesitate to reach out to us directly.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Warm regards,Sevin OzAsst. Front Office Manager

Ответ от объекта размещения: Dear _TIUS13p70ay8*,Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed the amazing view and that our staff made a positive impression on you. Our team strives to provide the best experience possible, and it’s always rewarding to hear that we succeeded in making your stay enjoyable.Your kind words motivate us to keep delivering excellent service and to continue improving in every aspect. We truly value your feedback and are glad that you had a memorable experience.We hope to have the pleasure of welcoming you back in the near future. If there is anything more we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards,Sevin OzAsst. Front Office Manager