Marriott Executive Apartments Brussels, European Quarter

We used this as a base the Marriott Apartments as a base for a short city break in Brussels. Ideal for our family of 4 (2 boys 16 yo & 4 yo) with 2 double bedrooms & convertible sofa bed. With own kitchen & balcony the self contained accommodation style was perfect set up for us. Perfectly located for public transport links, & exploration of the nearby European quarter on foot, we'd happily book to stay again if returning.

We arrived at 9:30am after a 8 hour trip and we thrilled that they were able to provide us with an early check in with no hassles. The rooms were spacious, clean and very comfortable. The restaurant next door, The Poet had very good breakfast and dinner with excellent service by Kalinka. The stand out employees at the hotel during our stay were Marina Paoli and Leia. They went above and beyond great customer service.

Agree with other reviews, property is dated and not clean. Our phone wasn't working, so having to physically go to reception every time we needed something is not ideal...especially when the cards in the room say "we'd be delighted to help". I reported this to reception twice, nothing has been done. Was told that the engineer would come in the morning. I am waiting...3 mornings later! Also there is no regular cleaning service for the apartment. I asked 3x for our apartment to be cleaned, again, still waiting. The service to the apartment is non existent. I wouldn't recommend this if you are expecting a marriott standard. Very disappointed with the service here. 3 stars given because of the size of the apartment, a good dishwasher and access to laundry- which was needed as we couldn't get fresh towels after daily use amd swimming so I washed them myself, not ideal for a family of 5.

Much better than other reviews would lead you to believer. If you are traveling with a large family, this is a good property. It was clean and in good order. The apartment was mostly quiet although the party in the apartment above us made noise well past 2:00 in the morning. Two blocks from Luxembourg station, 20 min walk to Grand Place.

Carpet throughout and it is Dusty! No washing machine, just a smelly DW that barely worked. Biggest problem is, at the Marriot Apts you are treated like a second-class citizen, it is run by the Renaissance Hotel and they come first 100%. Walk outside to get to the hotel. Fire alarm goes off for 30 minutes, no one says a word, cant shut it off at the panel, they don't care, folks walking outside in their PJs and the hotel said nothing. No sharp knife in kitchen, asked 3 xs and just gave up. Parking: what a joke. I paid in full on arrival, 3 times it wouldn't open, making me late for work. Third time, I had to wait 23 Minutes to get out. World class gym is not world class, it is rusty and smelly with old equipment, pool can handle 4 people max. It is not in the same building, that building is owned by Thon apts, which are MUCH better, same money, clean new and with a washing machine in each room. Go with Thon, 1 block away. Marriot should revisit this, it is not worthy of their name.,

Very spacious apartment for family of 4. Very quiet. Had all we needed though decor was a bit dated. Some light switches were in weird places and heating couldn’t be changed. Access to renaissance hotel pool and breakfast buffet were part of reason we booked. Decent pool, but annoying we had to bring towels from the room to use at pool. We had to ask for extra to use back at our room as those we used at the pool got totally soaked. Towels should really be provided in the pool/gym area. Area very near European Parliament, ok area, very quiet at weekends.

We had a room on the first floor. Upon entering, we were missing linens for the fold-out sofa bed and the airco didn’t work. Called reception and bath issues were fixed quickly. Breakfast was great at the Renaissance next door. The room itself was spacious and comfortable. Decent WiFi speed. On Friday night there was a raging party in the renaissance ballroom that didn’t quiet down as promised after 22:00. We called and nobody answered. Called several times, messaged through the app, and finally my wife went to stand in the queue of guests who couldn’t sleep. After a bit of pushing we were moved to another room, farther away from the noise. Glad the issue was sorted but the amount of noise was simply unacceptable for this property late at night and the staff was unable or unwilling to address it, leading to having to re-room at least half a dozen guests that we saw.

As a long-standing Marriott customer, I've always enjoyed exceptional stays. However, my recent experience Bruxelles apartment fell short. Upon arrival, the reception was in a separate building from the residence. Housekeeping was only offered pre-departure. The constantly opening entrance door felt unsafe. The unmade sofa bed disappointed us after our journey. Contacting reception was futile, even after multiple attempts. Returning to reception, they acknowledged the door issue but said no security concern existed. Yet, I felt uneasy. They said the bed would be made by 8 or 9 PM, but we expected readiness on arrival. We went out due to the delay. Returning, the sofa bed was finally set. Two days before departure, the bed was redone, but the place was unclean. No notice, and my pajamas was on the floor. Phone calls to reception yielded no response. I approached the other building's reception to request a manager. Despite asking for follow-up, I received none. The lack of communication frustrated me, expressed at check-out. Nobody reached out!

We stayed for 4 nights at a nice 1 bedroom apartment with 1 extendable sofa bed. The place is cozy and has everything you may need for a self-service business or family stay. Kitchen is ok - microwave and hobs, coffee maker and water filter, fridge, kettle. Kitchenware is available. The reception desk is located at the anjacent hotel, personnel is nice and responsive. The location of the hotel is very good, it's close to city transport and there are restaurants and shops near by. It's situated on a quiet street.