Hotel Imperial

Overall stay was good however bathroom of the hotel is dirty and needs to be renovated urgently similarly intercom facility may be provided to customers service of waitor may be started food of the hotel was good and hygienic however dining arrangements may be made

I booked single room for 4 nights through Goibibo, The moment I entered in the hotel everything seems just opposite to the images uploaded on Goibibo portal. Everything was completly dirty, staff was very arrogant and rude, when I asked them to clean the room they said staff is not coming due to some random reasons so please manage we will fix it soon, but guess no one came during whole stay. Due to access dust and moisture I have to left the room on 3rd night only and when I asked for the refund of 4th night they refuses and very rude to me, even I raised the issue with Goibibo but they never responded back to me.