Jackson Hotel & Convention Center

A clean, inexpensive hotel located just off the interstate. It's an older place but it has great character and the rooms have been completely updated. Continental breakfast, as well. The staff was friendly, to top it off.

A main elevator is broken. Had to switch rooms due to loud people and broken outlets. That said front desk staff is nice and helpful.

Arrived my room had no ac I went to use to restroom no tissue 😐went i tell her I need a new room got one tv didn’t work then I’m walking down the hallway it’s roaches crawling on the wall I got in my room the bed smells like pee so I spray some air freshener tub was flithy I go check out I forget my phone the lady at the desk gets smart with me like I’m lying tells me to shut up she can’t hear I’m not unlocking the door until I have a and she clearly seen my check out and hand her the card with her number on it very unprofessional tried to little girl me nasty attitude I want a refund it was not worth the stay I was treated terrible ! Mixed last HIGHLIGHT in her hair !

Common areas as well as rooms have a permanent odor and very little was done in the way of cleaning, other than changing linens. My initial room had no lights in the bathroom and no hot water in the shower. Staff was helpful in getting me another room, but it only had intermittent bathroom lighting and lukewarm shower water. The beds and pillows were actually decent, if you only need a place to sleep.

I saw a roach, towels and sheets were dirty, little things like straw wrappers in the room, it was gross

Shame on you for rating this fair. It’s a dump and screaming yelling and pounding on doors from 3:30 to 4 am and again at 7 pounding and yelling. Absolutely dump and felt unsafe

I loved everything. Staff is friendly, the rooms are nice. The beds are comfortable. The stay was a 10!

This is the worst of the hotels I have ever visited… carpets in the hallways extremely dirty and filthy, garbage and blotches of paint everywhere… the only ice machine in the hotel doesn’t work they send us to the next door hotel (motel 6) to get our ice…. our first assigned room wasn’t clean and look like someone was recently sleeping there… look at pictures… in the second room we found a cockroach in the bathroom, pink mold in the shower and the floor was very dirty… the walls are very dirty… the microwave was dirty and missing a leg… the fridge was extremely noisy we had to disconnect… the towels where old… broken and with holes look at the picture… breakfast was horrendous… DO NOT STAY HERE… although the front desk lady was extremely helpful trying to do her best to accommodate our needs

I booked online because it has a cheaper hotel and thought the title of "convention center" ment it would be alright. Everything is filthy. The obvious never clean rooms. All the towels had stains. The light fixture didn't work at forst until I realized it was unplugged from under a bed. It should have been a sign that the hotel has smoking and non smoking rooms. There was trash under the beds, grim in the shower, and a used cigarette under the chair in our 'non-smoking' room. The TV is like 20 years old with an awful analogy picture. I think the sheets were clean but given everything else it's hard to say for sure. The shower had no working hot water. A chain run motel would be better than this and for less money. Service at the front desk was pleasant and helpful but over shadowed by the condition of the room.