SpringHill Suites Jacksonville North I-95 Area

I was not pleased with my stay, the bath tub had stains in it, there were dead insects in the bathroom, no proper fitted sheet for the sofa bed. The bagels at breakfast had mold on it. The rooms need to be updated.

Our room was large and the bed was very comfortable. For breakfast I appreciated having premade oatmeal with a nice variety of toppings to put in it. Very nice hotel!

Everything was wonderful and clean. Just a little suggestion.. pls teach your front desk to greet your guest with a SMILE! So your guest can feel the warm welcome from your staff! But everything else was awesome!! Thank you!

Booked for one night on our way to Disney. Easy booking and check in. Also had nice options for the included breakfast. Will stay again.

Wonderful Host Extremely Clean Overall Excellent Stay! I will certainly book again with this family.

Late day staff was not as friendly as AM staff. Very dated hotel- especially after having been to Springhill Suites in Latrobe, PA just a couple weeks before. We checked into Hampton Inn, Jacksonville when we returned from our cruise. Much friendlier, cleaner, comfortable there- for same price!

The hotel was really clean, breakfast was great, the only thing was that one of the matress needs to be change because the springs are gone but besides that everything else was amazing

By far one of the worst hotel stays for our family. We usually stop off in Jacksonville on our way up from Ft. Lauderdale to North Carolina. We booked SpringHill Suites based on star rating and proximity from I95. We are a family of 5, so we chose a room with 2 Queens and a trundle sofa. The room "felt" dirty as soon as we entered. The rug was visibly filthy, the sofa was stained with a white substance and the trundle mattress (if you could call it a mattress), which was undressed, was stained and smelled awful. My 10 year old son who was supposed to sleep there, slept with us instead which made for a horrible nights sleep for all three of us. This place made the top of out "DO NOT STAY" list. I should have taken photos for this review, but I couldn't get out fast enough.

Very nice and accommodating staff. My room was very clean and comfortable. It was cold and the heater wasn’t working in the room. We were moved immediately to a different room. Breakfast was very good as well….