Balcon del Mar Beach Front Hotel

The cleaner stole my pearl earrings. We only ate breakfast after not gone.

The location is perfect. The food is good. Breakfast is included. The internet always works and even reaches out to the beach. Plenty of towels in the rooms. The biggest fail is that coolers and personal speakers are prohibited around the pool. I would not stay here again solely for this reason. The seating at the restaurant should be managed better. I traveled in a group of 10 family members, 6 adults and 4 kids. One or two people would be allowed to occupy a table for 6 instead of a table for 2 or 4 and the employees wouldn't ask them to move to a smaller table. But then we were asked to move from the two tables of 4 that we pulled chairs up to because it left a table of 2 without chairs and we were told that they were executive tables as if we didn't belong there.

Great location. Looks nice. Needs better curtains . The current curtains are see through and since my unit was a corner unit, people walking by the room could see straight in. To bad of the loud construction next to it but once that is done it should be ok.

I will say that the location was in the middle of everything. Unfortunately, location was the only positive. We actually left about 10 minutes after checking in. The room was gross. Just not clean. The sink was broken, the room was outdated, and bathroom was grimey. We stayed just long enough to hook up to the wi-fi so we could find another hotel and then we left. I will not recommend this hotel at all.

Suite facing beach,jacuzzi in room,nice balcony,ac was adequate. Also clean towels and daily maid service

When I arrived th staff greeted me with Purda Vida kindness. The room furniture was outdated the mattress not very comfortable, but we are in costa \rica so for the region and th price I would say it is averge. I got complimentary breakfast dail which was good. The one big problem I have is I was not allowed to have ANYONE VISIT ME. i AM NOT ACCUSTOMED TO THAT AND i WAS HIGHLY OFFENDED WHEN A FRIEND JUST STOPPED BY TO SAY HELLO and the hotel clerk came banging on my door demanding that the person leave. We were just talking. I was Highly OFFENDED considering I paid over 700 for 7 nights that no one could visit except me.

The customer service was excellent special the ladies on the restaurant…

The property was very nice. The hotel staff was very accommodating. I stayed here 6 days with my fiancé and we both had a great time. A/C was very cold and the room was cleaned well everyday. Breakfast was great everyday. The only thing that could have been better was water pressure/heat. But still that would not stop me from booking here again. For Costa Rica this is a 5star hotel in the USA it wouldn’t be but it is much different there and just enjoy where you are get over the comforts of home you miss. Thank you very much for the great smiles/ laughs/ breakfast Balcon Del Mar.

Great restaurant, nice pools, old rooms that need updating