Golden Eagle by Keshav Global Hotels

Unclean room - bedsheet & pillows have stains Sofa is not cleaned in ages - you can see the dirt. poor service - you call for something & no one turns up stinky bathroom no hot water. Overall the room doesn't justify its cost.

I booked a prepaid stay via *******, and checked -in around 9:30 pm. The default room allocated to me was terrible - smelled pretty bad, seems to have been closed since several days, no tea kettle or anything, bathroom knobs were broken etc. I called reception and asked them to come and see the condition and change my room. To my surprise no-one turned up, and I had to call in again and raise my voice just to get heard. It seems property takes online prepaid bookings for granted, and tries to allot the worst room by default. After few attempts, I was able to get my room changed, and then it was all good. Condition was good, it smelled good, and everything worked fine. I am dropping my overall star rating just for the initial inconvenience and bait-and-switch tactic employed by the hotel and for the bad customer rep available at the hotel during that time. I hope Hotel learns from this rating and experience and try to focus on improving customer experience going forward.

Very good service, all restaurants staff are very good, Naresh, Kailash, Balveer g and all reception staff are very good, very cooperative, very, room service very good, food like our home, everything is very fantastic, really great experience to stay in these hotel

Very Very Bad experience. The bath room of the room allotted to me was very unhygienic and having seepage. The water from top floor was dropping into my room and even after complaint the Hotel authorities did not solve the issue . Later on last day reluctantly the room was changed. NEver will go there again

Surprisingly this hotel is most un hygienic one where I have ever stayed. There was water seepage in the Bath room which was Un attended even after our repeated complaints. The staff were very un cordial and doesn't know what is hospitality. None should opt this.

Excellent hotel,testy food good service , room neat and clean best location in Jaipur . Nice swimming pool on roof top. Large banquet hall and nice marriage garden. I like very much and again came with my family to stay this Hotel.