christopher
12 января 2023 г.
The staff are mostly hostile and inefficient. The person who checked me in was not very welcoming or willing to help. I arrived in the hours of darkness and had to ask another member of staff where to find my room on the sprawling complex. Two female members of the restaurant staff one evening accused me of avoiding paying for a soft drink. I pointed out that they had no evidence of this and that the fault lay with them not clearing the table from previous guest use. I explained this to the restaurant manager who seemed uninterested and was unapologetic. My request for a high floor room was ignored and I was given the middle floor of a three storey building. the room however was lovely. Very spacious including the wardrobes. There was an easy to operate safe, large tv with BBC 1,2 and 4 and itv, the bathroom was showroom size with lots of space around the basin, bidet and bath that had a marble seating area beside. Sliding doors on balconies and stone tiled floors throughout, so some noise hazards if faced with inconsiderate neighbours! Balconies are not private as they have wooden lattices either side. A 1.5 litre bottle of water is provided each day of housekeeping. Two fans are in the room, a ceiling rotary and one in a sealed unit. Dinner in the restaurant had a superb selection of offerings whilst breakfast was fairly standard with hard overcooked bacon. Some pleasant and sociable chefs. On site there is a small gym and pools on two different levels.
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