The staff are 5 plus star. The accommodations are 2-3 star depending on which room you are lucky enough to get. That being said if you are used to staying at places that are nicer, you may pass on this. We attempted to book 16 months in advance based on high reviews. What I have slowly learned is reviewers definitely take price into consideration, we requested the maple cabin as we have a family of 5. They prioritize returning patrons, so about 11-12 months in advance they replied they could accommodate us in the maple for 2 nights and the duplex for our 3rd night. Should have just done the Fairmont down the road or the maple 2 nights. The maple cabin is nice, more recently built, and most importantly has A/C. The beds are comfortable, but there is no shade out the front, and no view of lake. Most of the places except maybe 2-4 have any sort of view of the lake. The duplex has motel basic limited space, no A/C, and it’s impossible to shower without touching the wet curtain. It does have shade in the front, which is nice. It’s hot in jasper, for unfamiliar travelers. Jasper is the same altitude as Tucson. Air conditioning is extremely handy here. So I probably wouldn’t recommend the duplex to any travelers who are not on a budget. Just being honest. The staff are lovely. Someone brought us fans without being asked around 3pm which was kind.
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