La Quinta Inn & Suites by Wyndham Louisville East

Very nice workers rooms are very clean I had very nice stay there Make my second time staying there i probably be staying there again

Everything was great except for housekeeping vacuuming the halls before 9am and the all day construction going on right outside my window….starting on the early side on a Saturday.

The check in experience was flawless. The room was nice. The property looks nice. The canopy was under remodel. The breakfast experience could have been better. The biscuits could be used as lethal weapons. The juice/water glasses were so flimsy you had to use two to feel confident that you would not spill a beverage.

They tried to charge me a (certain guest) $150 incidentals deposit. After the blatant disrespect I didn’t think it wise to stay so I didn’t.

I work nights when i arrived after work i was not allowed to check in early or pay for an extra day.

I have stayed at this location several times, clean, comfortable and affordable. We came in for the art show, arrived at 2:45, and there was no one at the front desk. We rang several times, called several times, and finally at 3:15, someone finally checked us in. That evening, there was a large family in the pool area, about 7 pm, and yes, the kids were having a good time, which is normal for a motel on the weekends. The parent of the family told us that the motel manager told them to leave because they were so unruly, as in pack up and leave. A very drunk man in the parking lot, English not his first language, strapping the rest of a 12 pack then tried to pick up my aunt and myself in the parking lot. That was an adventure. He was sober and clean the next evening. I’ve never had these issues before, and am hoping to not have them again, this location is close enough to the edge of town, in a quiet neighborhood with great places nearby.

Rented the room with the jacuzzi it was dirty and didn’t work I was told I would get a partial refund and never received it. I also accidentally left a bag there and was told it was thrown in the trash so make sure you don’t leave anything

Continental breakfast was awful.not sure sheets were fresh (water marks)

The hotel itself wasn't bad. The lobby guy wasn't too friendly, but we stayed anyways. Everything was fine until someone broke into our car. There are no cameras on the outside except by the door. Fiance was hit with a car while chasing them after they stole our stuff. The lobby lady was very helpful. I praise her for everything she did for us, but without the manager she couldn't do anything but kick out the people that was with these people. They have video of them in the hotel and hitting him with the car, and know what room they came out of but no arrests have been made. I believe manager told me that he doesn't know how to work the DVR. It was hard to hear, but I'm pretty sure that's what he said. So he hasn't reviewed the footage yet, but when he does, he'll see if he can find anything. You think that's something he would've came for immediately, but he waited until his shift to come in.