Ein Kerem Hotel

One never expects to be hosted well when accompanying a loved family member during his extended hospital stay. This little gem is located within the campus of the Hadassah Ein Kerem Hospital. The staff is welcoming, the sleep is sound, the meals are perhaps in the range of "typical plus" and the kashruth is impeccable It well served our needs. Plus, the view of the surrounding hills from the panorama dining room is a treat of its own.

We called up before we came to make sure the food was within our requirements (Kosher with the right Hechsher) and were assured it was. Although the price was beyond our budget we thought it would be worth it if we got breakfast as well. We also made sure to ask when we arrived and were again told it is all good (Bedatz). When the breakfast arrived it was not. (Bedatz, although it may be that the other meals are). I tried to contact the hotel and complain as well as warn them I would write a bad review but they never bothered to respond and were altogether not interested.

The hotel is inside the hospital and they just forgot to mention this important detail, of course if we had known we would not have booked there. The receptionist was not nice, breakfast was served to the room in a tray with basic food and cold coffee, half the night we were awake because of a fire alarm. I do not recommend booking a hotel inside a hospital that ruins your vacation. The hotel serves as a pastoral hotel for maternity and for this purpose it is good