Closest to Ironman Start - Islander Inn Condos

If you are looking for eateries/pubs within a stone throw of where you’re staying, this could possibly negate other features, but unlikely. The property promotes being opposite the water (although you can’t swim along this stretch). Accommodation in the surrounding area and adjacent streets are just as convenient and far better as we had family staying in a condo one street up. Apart from having a place to eat/drink in your ‘backyard’, there were no other redeeming features to justify the exorbitant 5* hotel costs and zero service and amenities for this accommodation. False advertising and disingenuous service. We stayed in Kona for what was the record attendance Ironman World Championship this year. Worth noting on TripAdvisor (regretfully in hindsight), we found other travellers who had experienced exactly the same issues that rated their experience 1 out of 5 as well – 57 1-star ratings going back to 2014, not to mention the many 2 star ratings for this property. As far as a decade (and further back than that), these hosts continue to provide substandard service, amenities and accommodation. Ironman community, please plan ahead and book elsewhere. To quote some reviewers: “run”, “be wary”, “stay away”, “never again” – you pay the maximum price to get what you get. To start, the whole compound is supposed to be non smoking: 1) Upon arrival at unit number 120, the smell of tobacco was in the air which triggered asthma and breathing problems 2) The room was also musty 3) one toilet roll was provided for 12 days; after a few days two rolls materialised after contacting the owner, however it was necessary to purchase our own supplies 4) The room is not serviced and any requests are charged 5) Accommodation was infested with insects and bugs in the kitchen and on surfaces and tiled floors in the living and sleeping areas where luggage was kept; it was necessary to live out of our suitcases which were kept shut at all times due to the infestation 6) No bathroom basin; the kitchen sink had to be used for brushing teeth (photos shown on website deceptive and look like a bathroom, not a kitchen 7) A sliding door in the kitchen separated the toilet/shower which was musty and claustrophobic, so food is prepared on the other side of the toilet 8) Front security screen door was broken and did not shut or lock 9) No lock on the back security screen door 10) Back sliding glass door security bolt was damaged and hazardous when trying to lock using both hands, which were hurt in this attempt 11) During the day the room could not be aired to get rid of the musty smell due to no locks/security 12) Underlying concern over safety and security at this site 13) Hot tub is communal for the whole of the compound/false advertising 14) No washing machine/dryer in the room, only communal, or guests can send out linen/towels for cleaning service that is charged 15) Bed had an old memory foam mattress that was highly uncomfortable, causing backpain and impacted sleep,

small and outdated, but everything works. Sheets and towels are nice. Parking later in the evening can be a problem, once we had to park across a very the street at the back of the building. this condo is all about location, walk out your door to food, bars and shopping.

The location and view of the pool were amazing. The unit was a good size for a studio and was fairly clean. Definitely needs some maintenance work. Kitchen tap didn’t work well and and the wardrobe door was so hard to open. It’s on a par with the Kuhio Banyan in waikiki. Both very basic but the location is great. By no means glamorous, but the nearness to all the restaurants was just amazing for food and shopping. The grounds are gorgeous and the pool was lovely. The parking is hard to come by if you come back to the resort late. We only had to park on the street one night. We had trouble with the internet but it was quickly fixed for us. The bed was really comfortable and the shower pressure was great. Overall, it really wasn’t that bad.

When we arrived the check in was easy. But we soon Discovered there was no parking spaces. There are only 66 available spaces at about 144 rooms. Also, when we got to the room, we discovered infestation of roaches and dirty linen We were over a can of raid. Wanted to switch rooms but was offered nothing. A day later after renting a room in another hotel we finally got a new room. Yes this room was better. But the staff was not courteous or really helpful.

Cannot beat the location. Walking distance to shops, beautiful views across the street. Only 60 parking spots for 144 units. Our unit needed updating but it was clean. We had a problem with ants (common in Hawaii) and there is a limited kitchen (only microwave, fridge and toaster-not very well equipped). Maintenance responded quickly the first time we called for tv not working (missing remote), closet door off the track, broken lock on slider. They never responded when we called about a broken light above the sink. This place needs attention. I would not go in the hot tub because it was not clean. Pool seemed ok. Laundry onsite but you better bring quarters and the change machine was broken.

We have been to the Kona Islander half a dozen times. The overall convenience is the best part, followed only by the view. The restaurants are in easy walking distance. The grounds are beautiful. The pool area is very nice too.