Four Points by Sheraton Kampala

Price is higher than other countries around but the hotel is new & worth

The staff at this location provided me with excellent customer service. In particular Gerrard, Andy and Janet in the market place restaurant. They made sure that I enjoyed each and every meal and always greeted me with a smile. I will return for pleasure as soon as I’m able to.

We had a fantastic evening here at kololo bar at the terrace with a hospitable and smiling Emmanuel We had lovely meals with fantastic recommendations from the his great menu. We will definitely come back

excellent customer service.Emmanuel served us and was very kind and helpful. The food is delicious and portions are generous . would definitely come back

It is one of the best hotels available in Kampala without any doubt. It is conveniently placed near all-important locations in the city. The rooms are spotlessly cleaned every day. The lobby area, restaurant and cafe areas have a nice ambience. They also serve some amazing food here, but one thing that sets them apart is their staff. All of their staff, and managers go above and beyond in making sure that your stay is as comfortable as possible. Their manners are charming and if you raise a concern they are quick to fix it for you, particularly two floor managers Arvind and Sumit. If you are travelling to Kampala, I highly recommend this hotel.

Avoid like the plague - unless noise pollution is your thing. Opposite The Cask restaurant and lounge, where music and a shouting DJ are played at full volume until 5;40 am. Unsuitable for business travelers and probably most other visitors. Unbelievably short sighted to construct a business hotel in such an environment.

I was served by Recheal who was so amazing very professional and her million Dollar smile I will never forget. Manager Josephine🥰 kept on checking on me her connection with the guests and her juniors ohhh my God it was sensational she is a great manager and an asset to the company she is a sweetheart I will truly come back to four points just for these two .Thank you

I always go to four points and services there is amazing. They always make nice cocktails I love Long Island ice tea a lot. I appreciate the services by rosebella and their very humble manager Arvind. He always give us nice cocktails. I just say services and food are amazing.

The service was excellent. The meeting room where we sat had excellent lighting and the air-conditioning was maintained at comfortable temperature. Good ambience. The food was tasty. I applaud Ms. Victoria who was assigned to cater to us in a special way for her service with a smile, patience and always checking on us to see that things are in order.