Read if you are considering booking in the winter time:
When we booked the room, we already expected the bathroom to not be very clean, so that wasn’t a problem.
On arrival, one of the family members spoke some english and greeted us warmly.
What came as a shock was that the floor-only heating is turned off automatically from about 8h30am to 7pm. I assumed it was for economical reasons, and since; when the sky is clear, the sun warms up the rooms efficiently during the daytime.
When we first arrived, the room was freezing, and we were quite confused about how to turn on the heating. We tried to ask one of the staff/family member for help, and we were met with what seemed to be frustration and dismissal. It may have been due to being lost in translation but it felt rude and made us quite uncomfortable given it was a simple question.
After that it was turned on at 7pm and we had to wait 2h for the room to heat to 21 degrees.
I do not think it should be normal to wait under the bed covers wearing a winter coat. Thankfully the bed has electric heating which helped a bit.
The next day was the same. One of us was dealing with a stomach flu from altitude sickness and when the clouds cast over, the room was freezing. I contacted the property through trip.com asking to turn on the heating. The earliest they could was 6h30pm. I was grateful still for the little bit of flexibility, but it wasn’t much.
Some positives:
Great location in Tagong, right next to the grasslands. The place is in a small alleyway off of the main road (less noisy).
A spacious room with lots of big windows and cool woodwork ceilings.
Staff on trip.com messages offered to help us find a driver to Chengdu, which I appreciated, although ultimately we found one ourselves.
Clonclusion:
This place has the potential to be a nice budget friendly stay during the summer.
I understand it is low-season, but the heating conditions need to be disclosed clearly or instead they should maybe raise the price to provide what I consider as standard necessities during the winter at 3700m in altitude.
Перевести
