Club Mahindra Dharamshala

I’ve been staying at Club Mahindra properties for the past 10 years, and I’ve always associated the brand with quality and comfort. Unfortunately, this particular stay was a huge letdown and, honestly, the worst experience I’ve ever had. To start with, there was no hot water available at all, which is such a basic necessity—it made the entire stay uncomfortable. The ceilings were in horrible condition, which just added to the feeling that the place wasn’t well-maintained. On top of that, there was no lift, which made moving around the hotel a struggle, especially with luggage. For the amount I paid, I expected so much more. This experience didn’t come close to the standards I’ve come to expect from Club Mahindra. I left feeling disappointed and like my money was completely wasted. I truly hope the management takes these issues seriously and makes improvements.

The property is located right on the road and is quite small unlike other club Mahindra properties. Therefore lots of road noise. The amenities are mediocre and not the one you expect at this price. The water often does not come in the bathrooms. And the water drainage is all clogged up leading to unpleasant situations. The food is very bad. We stayed 7 days and many days the food was spoilt. On enquiry the chef confessed that they cook a day before and keep in fridge (many items). In summary, this is an avoidable place. Best to skip unless one wants to firefight and fight with hotel staff in the holidays.

Location is very ordinary. A small property with out any lift. Food, Amenities & Services were excellent. When they came to know that it was our marriage anniversary day, they surprised us with an amazing cake. So’sweet’