Hotel Kent Ani

Wifi is detectable in the room but not acceptable at all. Had to connect in the lobby only. If you depend highly on hotel wifi from your room please check carefully with the hotel otherwise I don't recommend this for your stay. Other than that is okay.

The staff were friendly, helpful and communicative. The breakfast was adequate (although water dispenser was empty) and the bedsheets and towels seemed clean. We arrived late at night and were checked in quickly. Unfortunately we were disappointed with the room we were given. The bedding was still wet from being laundered. There was an overpowering smell of smoke in the room and all down the corridors (we are non-smokers). We could hear a guy in the next room shouting loudly into his phone (not the hotel’s fault but was disturbing nonetheless). Additionally the shower was directly next to the toilet with no screen or curtain. For these reasons, we asked to change room. Although the second room was better, we still encountered issues: there were flying insects in the room, the toilet seat was not attached. Musty smell in the room, and the vent in the bathroom was covered with mouldy plastic and sellotape. Every pillow in the room was lumpy. I rarely/never give negative reviews but even for the price we paid, I would expect more. Thank you to the friendly staff.

Otelin konumu harika. Karsın en işlek caddesinin hemen alt sokağında yer alıyor. Buna rağmen akşam tamamen sakin bir bölgede ve rahatsız edici bir ses yok. Kaleye ya da fethiye cami bölgesine yürüme mesafesinde. Resepsiyonda ve servis hizmetlerinde çalışan arkadaşların hepsi çok nazik saygılı ve yardımsever. Odaların içi ferah ve geniş. Temizlikte hiç bir sorun yok. Evcil hayvanımızla da kabul edildik. Kars seyahatimiz için iyi ki burayı tercih etmişiz. Yek gecelik konaklamamızı iki gece daha uzattık. Bu özellikleri ile de gecelik fiyatı çok uygun Herşey için çok teşekkürler

This hotel is a gem. I typically stay at 4 to 5 star hotels but this hotel was central to where I needed to be. I kept trying to find something negative and I couldn’t find one. The room was great with a comfortable bed and hot shower. Breakfast was included and was decent. The hotel staff was phenomenal especially the front desk manager by the name of Ozlem. She was outstanding and spoke fluent English. The area was a little sketchy but I found it was safe. I would give this hotel a rare 10/10. Outstanding hotel and thanks

The staff were very helpful and friendly, they let me check in 6 hrs early. That room was nicer than the one I booked. It's very cheap, so maybe go for a better one. Mine was clean, with a fridge and they provided me with a kettle. The breakfast, which was included was excellent

Very pleasant hotel right in the middle of town and walkable to just about everywhere. Parking on the street, not dedicated to the hotel. Nice breakfast terrace upstairs. Staff are friendly and helpful.

Location is ok, the hotel is located in the city centre, walking distance ~15-20 minutes to Kars Castle. A few small supermarkets and local market nearby. The hotel was kind of empty when we were there. We booked a triple economy room. To be honest Room design seem old fashion and needs a makeover. Room is generally clean and bed was comfortable. There is a kettle in the room but bottled water is not provided. There's a bidet spray for my fellow bidet users. Breakfast was limited but it was understandable as there were only a handful of guest around. The same male staff was taking care of the reception counter the entire 2 nights/3 days we were there. He spoke English fairly and was very helpful. He was able to arrange a taxi to and from Ani and the train station for us. There were no tours by the hotel at that time.

As a hotel, to a westerner it was as reported above but, realistically, it was in an eastern city in rural Turkey which itself is in poor condition. I would not hesitate to stay there again. If I happened to pass there again - which is highly unlikely.

I found the staff really helpful - and they went out of their way especially to help me find public transport to Ani.... It's a good value hotel with a nice breakfast right in amongst the central market area.