Zanzibar is breathtaking and I’m so glad we were able to explore this beautiful island with the guidance of the Sunny Palms crew. The service, the room, and property all exceeded our expectations. We were provided excellent customer service by all but the trip wouldn’t have been the same without Saff. Saff is truly amazing. He not only provides the highest level of customer service but he makes every guest feel like a VIP. It was not easy managing different personalities and expectations during this group trip. Saff, however, did so with patience and humility. For every problem that was had, he provided a solution and resolved every conflict beyond expectations. He definitely went above and beyond to make a lifelong dream come true and he made sure that a milestone birthday was the best yet.
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