Club Wyndham Ka 'Eo Kai

They gave us an "adjoining" room (supposed studio) which means we were basically staying with a family of 4 (2 kids) separated by a door. It was as if they were in the room with us. Crying baby upstairs. Property had a nice pool but no bar or grill or food at all. We were supposed to prepare our meals in our "kitchen." Basically, it was just a hotel room with no privacy. Not worth the money. We left 3 days early with no refund possible.

Other than the Roosters waking us up every morning at 3am it was a great experience! The roosters are part of the Hawaii experience haha! It was perfect for what we needed!

The unit where we stayed was large, and we appreciated the kitchen and how well-stocked it was. However, it was run down and needed an update. That would have been fine but the bathtub had major scratches and was detaching from the wall. Also, it was adjacent to the street and was very noisy.

The 1 bedroom unit was fantastic for an older Hawaiian type setting. No A/C, No elevators, for most people this is not a serious setback. Unit is large and has a beautiful view of the grounds. Would highly recommend. Parking is an issue and could be helped by providing parking for the staff separate from the guests.

Studio room was even smaller than I thought but we made do and it was still nice enough for us.

The suite itself (35AE) is ground floor and was infested with a variety of bugs everywhere and the room wifi was awful. Wifi - it would randomly work and then cut out completely. The resort staff tried to fix it but then it just kept happening, sadly. Bugs - The patio door window screen had a big gap in it which is where I think a lot of the bugs likely come in. There were so many little bugs all over every surface (wall, bed, counter, our suitcases, landing on us). Cockroach, little gnats and another type of bug I didn't recognize. It was terrible. Even after walking out of the shower I never felt clean in the room. Pros: The resort, location, pool, club house and staff were all wonderful. You can borrow (first come first served) free boogie boards, umbrellas, beach chairs, coolers which was fantastic for the beach. The staff was really friendly. I wouldn't stay here again because of the actual suite was terrible.

I think this was probably the best customer service I have ever received in a hotel. Any request was followed with a confirmation text. The staff was friendly and helpful. We had some friends that had lost luggage, and Ka 'Eo Kai went out of their way to help. The only negative was, the room I stayed in did not have A/C so the windows were kept open, which meant the roosters which are a problem all over the island were a loud. Other than that the space was luxurious and clean. The beds were comfortable. And... I can't say enough times how courteous and kind the hotel staff is at this resort.

Really excellent property! Comfortable, well furnished, and in a quiet, remote-ish party of Princeville. The pool and hot tub were amazing after dancing hard each day. We loved our stay and would definitely return!!