Heron House - Adult Only

還行，關鍵這個城市太漂亮了

We stayed for at the Heron House 4 days. The room we had was up a couple of flights of exterior stairs. We were not aware of this. With several bags, it was a workout. Also, the stairs were not in very good shape. One of them had a screw/nail that was sticking out about 3/4” The water pressure was terrible. Took forever for the toilet tank to fill after flushing. Also, it took a verrrry long time to get hot water in the shower. The worse thing was on the Friday of our stay, we returned to our room in the middle of the afternoon, wanting to take a shower after walking around all day, there was no water at all! Went down to the office to find out what was up. At first there was nobody there, went back after a little while, there was an employee working that was very rude, and did not show any empathy for our situation. I asked him if management was going to make arrangements if the problem could not be fixed. He said it is beyond their control. That is all. The water was back on later in the afternoon, but I was very concerned about the employee’s response. The overall feel of the unit we stayed in was that it was aged and definitely in need of a complete renovation. A couple of other things: the TV remote was broke In two. The entrance door lock and deadbolt were very worn and did not seem like they could provide much security against a break in. The jetted tub did not work. And….i caught a very large cockroach one night. We will not be staying here again.

My wife has a rule of not staying at the same place twice but for Heron House she will make an exception!! We love the coziness of the place and everything is within walking distance. We will be back for a 3rd time.

Very nice property. Had the opportunity to meet the owners. Wonderful people who take pride in their hotel and craft.

Liked: 1. Large comfortable room (tropical suite) 2. Nice landscaping 3.Great location Not liked 1. Shades need to be replaced: they do not block out light from outside 2. Poor housekeeping

We stay here whenever we visit the southernmost city. It is a perfect location with the charm and uniqueness that is Key West.