New Aegli Resort Hotel

New Aegli Resort Hotel: отзывы

New Aegli Resort Hotel

New Aegli Resort Hotel
New Aegli Resort HotelNew Aegli Resort HotelNew Aegli Resort Hotel
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1 ночь

Отзывы гостей

4.1/5
Очень хорошо
Отзывов: 72
Подлинные отзывы
Местоположение4.1
Удобства4.1
Сервис4.1
Чистота4.1
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Все отзывы(72)
Положительные отзывы(33)
Отзывы с фото/видео(2)
Отрицательные отзывы(8)
Гость
Двухместный или двухкроватный номер, вид на горы (с окном)
Гость проживал в июня 2024 г.
Поездка с друзьями
Отзывов: 10
4.0/5
Очень хорошо
Опубликовано 25 июня 2024 г.
We would definitely recommend staying at new aegli resort: good location with a very nice view, easy access to the beach.
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Гость
Стандартный двухместный номер с 1 кроватью или 2 отдельными кроватями, вид на море
Гость проживал в сент. 2024 г.
Поездка с друзьями
Отзывов: 1
3.7/5
Опубликовано 16 сент. 2024 г.
Parfait
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Saracambridge
Гость проживал в авг. 2024 г.
Семья
1.0/5
Опубликовано 18 авг. 2024 г.
This hotel is not worthy of its 4star rating. From the front door to the rest of the hotel it is shabby, smelly and tired. The swimming pool area is a disgrace. The beach area was so bad we went down the road. We would never have booked this hotel if we had known , but the photos on various websites give a false representation of the hotel.
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Ответ от объекта размещения: Thank you for taking the time to share your feedback. We sincerely apologize that your experience at our hotel did not meet your expectations. Your concerns about the condition of the property, particularly the swimming pool and beach areas, are taken very seriously. Although this is the second review in the row from the same reviewer. We strive to provide a high standard of service and amenities, and it's clear that we fell short during your stay. However, we do not understand why the hotel doesn't match the photos you saw online. Please know that we are currently in the process of planning updates to our property, and your comments will help guide these improvements. We appreciate your honest feedback and would love the opportunity to make it up to you in the future. If you decide to give us another chance, please reach out directly so we can ensure a much better experience for your next stay.
Гость
Гость проживал в окт. 2024 г.
Другое
5.0/5
Превосходно
Опубликовано 27 окт. 2024 г.
The ultimate in location, lovely summer weather in October. Right on the sandy shore. All your basic needs provided for. Clean and neat, good bed. Staff are friendly and helpful. Have to give a special mention to Helga. 30 min walk to the port but manageable.
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Гость
Гость проживал в сент. 2024 г.
Другое
4.0/5
Очень хорошо
Опубликовано 15 сент. 2024 г.
Wonderful location with great swimming. Roof top bar was great with lovely staff and incredible views of he bay. Rooms are great and very well kept up and clean and quiet. Easy walk to restaurants and beach bars. Enjoyed our stay immensely. 😎
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Petros S
Гость проживал в авг. 2024 г.
Семья
2.0/5
Опубликовано 28 авг. 2024 г.
Negative: Limited spaces in parking, not enough for all rooms. This made almost impossible to use the car as there was always the risk of not being able to find a place when returning. Very low quality bathroom, with tiny shower, water coming out in the bathroom etc. Poor quality A/C (error messages appearing on a daily basis). Very expensive rooms for the value received. Far from the port where all the action take place. If we add the issue with the limited parking this made us have to take a taxi every night to go to the port instead of using our car. Positive: All employees were very helpful, kind and always in a good mood Good beach facilities, and good tavern at good prices. Good location for the morning as the beach is right in front.
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Гость
Гость проживал в авг. 2024 г.
Другое
1.0/5
Опубликовано 13 авг. 2024 г.
I would have rated this place as a 10 until I got home and saw that they fraudulently charged me for an additional night over 60 euros for 7/2 after we departed on 7/1. The initial room charge was correct, the second charge for our dinner at the resort restaurant was incorrect because while we were in room 19, they charged us for two breakfasts for room 310. We knew no one at the resort and they admitted it was an error and they claimed they submitted the refund of the 20 euros. I never received it. When I checked my credit card again, I noticed a 3rd charge for a room accommodation on 7/2 which was AFTER we departed. I emailed customer service to tell them I did not receive the 20 euros credit and told them there was a 3rd charge on my credit card which also was NOT MINE. I even emailed the copy of my credit card statement showing the 3rd erroneous charge. They responded not as timely as the first email and said nothing about my refund and also said there was nothing they could do. I have all the emails to prove they knew about the incorrect charges, said they'd be refunded, yet they did not refund my money. A mistake is one thing, but to never refund the mistake they said they would and then also charge me 3x that amount for an additional day, tells me its fraud vs simple error. GUESTS BEWARE. This is located in a great spot on Poros and the food was fantastic, but they'll charge you for things you didn't get then not refund you. I'm in the US so I cannot call them without my phone bill costing the amount they fraudulently charged me. I tried 3x via email. NO REFUND EVER CAME THEN A 3RD CHARGE OVER 60 EUROS APPEARED ON MY CARD AND THEY ARE NOT TAKING ANY ACCOUNTABILITY AND TELLING ME THERE IS NOTHING THEY CAN DO. FRAUD! As such, I do not recommend anyone stay here. The location is not worth the headache after you get home from your relaxing vacation.
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Гость
Гость проживал в июня 2024 г.
В одиночку
5.0/5
Превосходно
Опубликовано 24 июня 2024 г.
Stayed in May for a couple of nights and the New Aegli resort was excellent. The private garden room was amazing, with a lovely view. Excellent food and amazing staff (especially Rita at the pool bar). The views are amazing and the beach is impressive. I was all inclusive, which was definitely not the norm - at times it felt like people weren’t 100% sure what was included (or used to it) but that didn’t make a huge difference to my stay. Was a great place to stay and would not hesitate to come back.
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Гость
Гость проживал в июня 2024 г.
Другое
4.0/5
Очень хорошо
Опубликовано 10 июня 2024 г.
We come here twice a year and always have a lovely stay. It is very well situated in Askeli with lovely views. The staff are all very friendly and keen to make your stay as pleasant as possible. Particularly recommend Helga, Rita and Vangelis in the restaurant
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Гость
Гость проживал в окт. 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 31 окт. 2023 г.
Went here on a work trip for 3 weeks. The staff are great, Vagelis at dinner time is a gent and nothing is too much trouble. There's also two lovely ladies at breakfast who are very helpful along with the lovely lady at reception , all the staff are really pleasant you can tell they like working there and are a good team. The dinner is really quality food and the breakfast is plentiful. The rooms are cleaned meticulous every day and the shower is perfect in the room, some people on here seemed to have flooded their bathroom but just keep the curtain inside the shower tray it's simple 😆 had a lovely room with a balcony with breath taking views day and night. It's an enjoyable walk to the main town 15 mins exactly if you are anyway fit, it may be a struggle for elderly to walk it as it is a bit uphill but taxis are plentiful. Beach is directly in front of hotel with beautiful waters. WiFi free and very good. Definitely return.
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Гость
Гость проживал в окт. 2023 г.
Пара
5.0/5
Превосходно
Опубликовано 17 окт. 2023 г.
We had a wonderful stay at the New Aegli Resort Hotel. The location is ideal situated across the road from the beach. Our sea view room with balcony had the most amazing view. The staff were kind and helpful with special mention to Helga who looked after us very well. We booked half board and found the prices were great value. Would recommend this hotel and hope to be back soon.
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Гость
Гость проживал в сент. 2023 г.
Другое
4.0/5
Очень хорошо
Опубликовано 20 сент. 2023 г.
Beautiful hotel. Really clean and beds soooooo comfortable. Views stunning. Great beach. Everything was great - apart from when taking a shower it flooded the bathroom a bit. We got round it by having extra bath mats to mop up. Great location and lovely island.
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Гость
Гость проживал в авг. 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 21 авг. 2023 г.
Our family had a great stay at the New Aegli, staff were really helpful and the location is just excellent. Rooms are clean, great balcony and air conditioned and the access to the beach and loungers was brilliant.
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Гость
Гость проживал в авг. 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 17 авг. 2023 г.
This hotel for me personally is the best one in the entire island 🏝 of Poros. Very low prices, excellent personal with warm and really kind behavior. Perfect fresh food!!! And so much more.... It's a 4 star hotel that deserves to be a 5 star. Enjoy!!!
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Гость
Гость проживал в июня 2023 г.
Пара
3.0/5
Опубликовано 21 июня 2023 г.
First impressions of the New Aegli are that the location is great. Around one kilometre from the port and a v short car journey (they’ll pick you up if you call ahead to sort). The hotel is within spitting distance of the sea/lovely sandy Askeli beach and if you’re booked to stay in a sea view room, you’ll never tire of the 180 Poros coastline vista. And now the reasons for the rating and title…. The hotel’s interior is tired, dated, messy, and lacking any kind of frills. Reception area and the hotel in general is plastered with naff laminated posters telling you what you can and (mostly can’t) do. You might even spot one announcing things ‘coming up’ in 2019. Appreciate Covid took its toll but a quick audit of the notices would go a long way to improving general appearance. Likewise the empty glass display cabinets, broken E-checkin, and ‘internet corner/games area’ with kit from c2001. Rooms - varying in size but smaller ones would gain considerably more space if the bed wasn’t so unfeasibly high and large. In contrast the shower was so small/decidedly grubby you’d be better washing in the sea across the road. As mentioned initially however, it’s all about the view and the outlook from our third floor balcony with its proximity to the water was quite something. Rooftop bar - the New Aegli seems to proudly tout this facility via a further selection of clipart notices. Again the view from the top of the hotel is spectacular and so odd that the bar was unstaffed when we went up there around 8pm on a sunny Saturday evening, at what you’d assume to be prime time. We did eventually get a drink but it was served warm, in a half measure and with a bucket of ice cubes too warm to fit in the glass in case I wanted to cool it myself. More laughable than annoying! Pool - there’s a small pool framed by some tatty looking fake grass which removing would immediately improve the overall appeal. More general mess in the area which again would cost nothing to remove and improve. Breakfast - a nice setting with sea views but the buffet set-up was chaotic and messy yet again. A fair selection of food and drink but expect no frills and you won’t be disappointed. Staff - not many to be seen and those we did encounter were friendly enough tho overall no one seemed to be in charge or have much interest in customer service or making sure people have a great holiday, which seemed unusual given their line of work. Overall with its prime location and panoramas the New Aegli has loads of potential. Some improvements seem to be in place in some areas E.g. new furniture in the restaurant etc but still plenty of room for more. Getting rid of all the posters to start with, creating some general order and adding a few touches to make people feel welcome would be a cheap but worthwhile improvement.
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