Gloria Hotel

The house is clean, and customer-experience is good. Their breakfast recipe is rich, and I like tree tomatoes juice, pineapple a lot!

It's not worth the money I paid price

シングルルームは部屋に窓無し、風呂場にのみ小さな高窓。エアコンなし。当然風が入らず暑い。キガリで晴れると、このホテルのエアコン無しのシングルルームには暑くて居ることができない。シングルルームには、冷蔵庫もない。テレビは電源は入るが、多くの部屋で(このホテルには宿泊4回目)何も映らない。映っても、チャンネルは3つのみ。朝食のパンのレパートリーは多く、カプチーノやカフェラテも旨い。果物の種類は多いし、野菜入りのオムレツは塩加減もとても良い。フロントの対応も良い。設備のみ、問題である。

This hotel is exceptional value for money and their breakfast was the best when compared to luxury hotels we stayed in. We found are bedroom compact with the bathroom being surprisingly spacious so figure that but all the essentials were there and we had a balcony. The location was excellent for us, being in the centre and so walking distance to the shops, indoor malls, taxis and mopeds. All the staff are great with a special mention for the chefs and Eric (waiter). We actually extended our stay there, looking forward to our next visit.

Amazing hotel with a friendly management and the location is perfect. Good breakfast and the entire kitchen stuff are dedicated when it comes to the preparation of the meals. For the days that we left the hotel early in the morning like at 4:00 am the chef still woke up at that time to prepare and pack our breakfast. This was very thoughtful and we sincerely appreciated it. The rooms were well cleaned daily as well.

Very well located, with a very welcoming atmosphere. Excellent reception conditions, with very comfortable, clean rooms with excellent views. The staff is very friendly and professional, always available to make your stay as pleasant as possible. The restaurant works very well and at extended hours (up to 11 pm). Breakfast is excellent, with plenty of different fruits, open from 6:30 am until 11 am.

It was easy to book online, they communicated swiftly on my email inquiry, friendly and professional team and the location is great. I quite enjoyed my stay at the hotel. I got the third floor room with lovely view with a balcony. My room was pristine set up with convenient supplies including toiletry supplies, soft slippers, complimentary water and tea/coffee supplies. It was a comfortable sleep with surprisingly quiet nights considering we were smack in the heart of Kigali CBD. Breakfast had a range of options which was nice and I was so pleased the chef indulged my request for plain porridge one evening at the restaurant when I was under the weather. Love the bar/restaurant that has good vibes for sundowner and dinner. My one disappointment was the lack of an elevator so that its more accessible to more folks. But overall it is a lovely boutique hotel. All in all my stay was superb and look forward to staying there in my next visit. I highly recommend the hotel.

The place was definitely sub-standard from the description on the website and it was not a very comfortable experience all round. had to sleep under a net and no aircon. WORST thing was though - I had an expensive watch stolen from my jacket while I was waiting to leave for the airport and the hotel has denied that one of their staff took it - and also said there was nothing on the cameras - again impossible. I would not recommend this place to anyone at all let alone if you have anything of value that you dont want stolen when your back is turned...

The female receptionist asked for 20 USD because a guest came to see me at the restaurant of the hotel!!!! Very rude too