The Manor Hotel

1) Hôtel avec plein d’ humidité. ( dans les chambres, dans leS douches , dans les couloirs etc). Il est d’ ailleurs abandonné par les clients. Des poussières partout . 2) Une chambre nous a été proposée mais la porte qui donne sur la véranda reste baillante après fermeture, les moustiques rentrent toute la nuit nous piquer. 3) Nous avons décidé de quitter l’ hôtel le lendemain, ils ont insisté pour nous loger dans un autre hôtel de leur choix, une dame chargée des relations clients nous a accompagné , a dit à la réception de l’ hôtel tiers que The Manor paiera tous (chambre + peut déjeuner) pour nous sauf les extras . Nous étions étonnés de la soudaine bonne intervention. A la fin de la location, ils nous ont appris que nous devons payer nous mêmes car The Manor leur a dit que nous n’ avons qu’ a payé. nous même. Nous devrions donc payé une deuxième fois sinon bloqués. Conclusion : Hôtel à fouir

I checked in last weekend and I enjoyed every single minute I spent there. The stuff are so friendly, attentive to details and the service is quick and efficient.The rooms are spacious with nice view overnight and most importantly I liked the location and calmness of the hotel. I would rank it as five star as they have all facilities and service required to be a five star hotel. I would recommend it to anyone coming for either business or vacation.

This was my 1st international trip for official purposes and I stayed at Hotel Manor where food was very delecious and the best part was the very cooperative staff and people of kigali. The hotel was very beautiful with a swimming pool, sauna, restaurent having Indian Food too, a bar, live singer and orchestra in the evening. The view from the hotel was mesmerizing with small mountain view, however the city is very clean and free from population. I stayed here for around 28 days in year 2016 November. However I though to share my review, but it's a bit late. :)

Honestly the food is delicious. A little time could be taken to serve the dishes. Beautiful views of Kigali city especially at night. The rooms are okay and comfortable. Customer care and response to requests is quick. I enjoyed staying at the manor in general

I enjoyed the views from my hotel room. The food is amazing and the waiters were good and helpful. The reservation was quite good especially when it came to inquires and the responsiveness was quick. The gym manager was good and I loved the morning workouts

I was in Kigali for the weekend for the ntare league and I liked the receiption and the overall welcome. The waiters were good when it came to directionw and helping us to get through Kigali. It was a beautiful weekend for us. The food especially the pizza was delicious

Good customer care from the waiters and waitresses, the room was clean and fresh. I enjoyed the views from my room of the city. The food was delicious and room attendants were friendly. Besides the tv that wasn't showing certain channels, the rest was amazing and i had a great stay while at the hotel. Hope to be back again

The hotel is located in a quiet place surrounded by amazing views of the city of Kigali. They have real great food and a variety of dishes. Personally i enjoyed their pizza. It was served in time and the waitress was really attentive to everything. I had an amazing experience staying at the manor hotel. I also enjoyed the pool and the rooftop gym. Thank you for having me

The rooms were comfortable and fresh. I had a great night sleep while at the hotel. The staff are friendly and quick to offer assistance. The airport pick up was on time too. I loved the Indian cuisine. The pizza was amazing as well. We definitely love to come back soon