Super 8 by Wyndham Kingman

When we first got to the room it was beyond gross. The carpets were not vacuumed and it smelled like cigarette smoke extremely bad. We do not smoke so we opened the window and headed down to talk about the room conditions. There was no one there to talk to so we waited a couple minutes and then headed out to get something to eat. We figured that when we got back we would talk about the conditions of the room. When we got back there was no one at the front desk again and we waited for a while. We went back up to our room and tried to turn on our TV but it did not work and we could not get ahold of anyone to help us with the TV. Finally after 30-45 minutes of fighting the TV we got it to turn on. We left Sunday morning and Monday morning when I checked my bank account I had a charge of $250.00 from Super 8. I called and spoke to the GM (so he told me) and he argued that they have proof of us smoking in the room. That they have towels that have ashes on it. That's funny because the towels were used to wash off our make up which turns to a black and gray color from the mascara. When I told the GM the towels were used to wash off our make up he told me I was a liar and that make up is brown and that he knows because he is an expert. I told him no my mascara is black and that the towels were used for that. He also said that there were ashes in the carpet. Well when we got there the housekeepers did not bother to vacuum the carpets so it was probably left over from the last smoking guests that stayed there. Again we do not smoke but apparently we have to pay for the guests before us who smoked in the room. I asked the GM to email me the proof of what they found in the room and he said the only was is that we would have to come down there and see it in person. I do not live in Kingman. I live in another city but he still refuses to send me the so called "proof" of what they have. Then he told me he had another phone ringing and that he did not have time for me and hung up on me. Since we are traveling to Kingman every weekend for a while we WILL NOT BE STAYING IN THIS HORRIBLE BUG INFESTED PLACE!

Great place to stay. The staff was helpful and very nice. Very clean room

在速8酒店住了這麼多天，主要是身體需要休整。購物方便，超市就在馬路對面。衞生條件還行？前台服務耐心回答客人各種問題？

地毯看上去很臟，早餐的佈置也很隨意，在前枱佈置的，很不方便，還不如不提供早餐。

房間有點味道，不過挺大的，設施齊全，很安靜。就是不提供任何水，熱水和飲用水都沒有。這個價格很實惠了。

#好評#對地面清潔度，牆壁清潔度，裝修，客房服務，鄰近活動滿意

Absent They still haven't fixed the juice machine, maybe they should buy a new one, at the same time they invest in a carpet cleaner, carpets in common areas need cleaning to that extent. A slightly sad experience checking in as the reception was quite empty for a long time after our arrival.

I liked the fact that the rooms were clean, and the manager worked with us when we needed to switch rooms because we needed to stay an extra night and our current room was not available, they didn't make us check out and re check in

It was terrible. This place was run down. Someone dropped their foods across from my room and it was not clean up and I had a lady being loud and pounding the door across from me as well. They do not have any extra towels that we asked for due to 5 people in my room with only 2 towels. The juice machine is broken and it is nothing to eat beside store bought muffins, fruit cups, tiny juice boxes and etc. I am surprised there is no cereals or milks at all. That is not even close to what other hotels provided. And you can not access to any door with your card they gave you. You must use front door to get in. So inconvenient when you have to park your car other side of the building.