Americas Best Value Inn Austinburg

The staff was friendly and helpful. The continental breakfast was average. The property is older but everything was clean. It was a very convenient location and we felt safe. It was nice to have a refrigerator and micro in our room. The mattress was comfortable. It was good for what we needed which was just a place to sleep for a night.

Handicapped room was extremely small and difficult to move around in a wheelchair. The staff were friendly and helpful.

The carpet was stained. The bed was tolerable. The bathroom was clean. I didn't feel unsafe. Not many outlets. Had to unplug the fridge to use the microwave. I got what I paid for.

Very clean property, the bed was a little old and hard. Kept having issues with our key not working, otherwise nice place.

My room was extremely dirty upon arrival. The floor smelled like dirty feet and the bathroom had not been cleaned, I had no toiletries and the hair dryer did not work. I went to the manager the next morning, and she did clean the bathroom and give me a replacement dryer and provide the toiletries. However, I had to spray an entire bottle of fabreeze on the floor just so I could sleep. I made the reservation off of reviews, and boy were they wrong. There was a Big 10 Indoor Championship at Spire, so no other hotels had availability or I would have checked out and moved. Clearly not worth the $133 a night. Very disappointing.

The pictures they showed us had a hot tub in the room when we got here no hot tub kinda feel ripped off

The extra chair in the room had wobbly legs making it unsafe to sit on. The front desk person was unwilling to grant me a yogurt before normal breakfast. I had to be on the road before 6AM breakfast hours. Won’t stay here again.

Unfortunately the heater was not working properly just blowing cold air

Many TV channels available, but not PBS. Bed was comfortable. No coffee maker in the room.