Premier Inn Marlborough

During our RIAT experience, we used the Premier Inn Marlborough as our home base. The rooms have been as described on the website. Nevertheless some minor deficiencies need to be mentioned, like leaking plumbing in the shower due to a mssing seal in the shower hose or the poor basic design of the sinks in the bathroom, where it's not really possible to wash your hands without making a mess, as the faucets are not in the middle but on the edge of the sink . But this is complaining on a high level. The choice of food for breakfast or dinner is average but adequate. The quality and taste of the served menus was excellent. The staff is very friendly, attentive and helpful. The site can be recommended without any reservations or doubts. We will for sure show up again, when being in the vicinity. Our heartful "thank you indeed" to the whole team is definitely earned. P.S. The nearby Tesco in walking distance is another plus, which came very handy.

The staff were excellent and helpful which was much appreciated as on of us is in a wheelchair. The room was well up to the high Premier Inn standard. We had both evening meal and breakfast both of which were very OK especially the breakfast.

Abigail and Rebin were great and went above and beyond to contact customer services to resolve our problem. I had mistakenly overbooked and was completely unaware of the Premier Inn procedure.

Regular Premier Inn, you know what you get, however… we booked, and paid for, the early check in. The two check-in machines were out of order and only one member of staff who was doing everything!! The room lacked attention to detail cleaning. Bathroom tiles need a good scrub. The room smelled musty and damp. The bedding was old and seemed damp also. The car park registration machine wasn’t in obvious place and we weren’t reminded to put car reg in, just hoping we don’t get a fine in the post as we ended up doing it when we spotted machine on walk to down to breakfast! Premier Inn hotels are now no longer reasonably priced.

We arrived late afternoon after a day cycling from Somerset. The one negative is this Premier Inn is quite a hike out of Marlborough town centre. We decided to eat in the onsite restaurant (Thyme). The food was adequate at best, fried and fatty. The wait staff were very nice though and we were happy not to have to walk into town. Our room was quite massive. Very clean and brand new feeling. Comfortable bed, very quiet overnight. Slept like a log. Went down to breakfast, which is usually disappointing (again, cheap unhealthy ingredients), but this was shockingly good. Lo fat Greek yoghurt, fresh berry compote, muesli. Blueberry muffins, fresh bananas etc. We often stay in Travelodge and Premier Inn but this was the best one we’ve stayed at for a long while - based on the comfort, the room, the staff and the breakfast. Excellent!

Nice quiet hotel within walking distance (about a mile) of Marlborough. Comfortable, clean and welcoming staff. Good free car parking. We were on the top floor which was an eves room. The window was quite small and a lot of wasted space due to the layout of the room, however, we had asked for a room on the top floor so can't complain!