Residence & Conference Centre - Kitchener-Waterloo

Location is great, room is big, staffs are friendly and nice but is not clean enough. Lots of mold in the ceiling and on the wall.

Stayed here after a wedding. It was comfy, safe and clean. The AC unit shut off every hour which was a little annoying in July but our visit was short so it wasn’t too bad

I understand is a residence for students during classes period and it is converted to Hotel is off-season but the prices should be according to the facilities. Price is too high for this kind of facilities.

Very convenient location for 401 transportation. Efficient check-in, super white sheets and very comfortable beds.

I liked that is was so close to where my family members lived only a 10 minute commute. It would have been nice if it was equipped with a coffee maker of some kind and the towels were in better condition

Had to leave a bunch of messages before someone called me back to confirm reservation and a few things in the room were broken (shower bar and tp dispenser); but overall, a great cost-effective place to stay and loved having the kitchenette and microwave. I'd stay again for sure.

This is a very affordable alternative to a regular hotel chain option. The room was very clean. I feel the best part of the room is that they have a full size fridge and microwave in a kitchenette right inside your room. This is very helpful when you want to save money as I did. I travelled for business and stayed here and was pleased with the smooth check in as the staff is very pleasant. I have one complaint. This was the main reason for my less than perfect rating: Can you please offer people that are travelling strictly for business (and desperately need quiet to sleep) the option to stay in a room on a floor in your building that is not with families? I can clarify this. There were many children running up and down the hallway, slamming room doors, shouting, running again and again up and down the hallway, knocking on random room doors, multiple times, all after 10:30pm-11pm. I did not want a confrontation, so I call the front desk and asked if someone could please come up and speak to them. I don't think they were very successful as the noise carried on until close to midnight. Unfortunately the same situation happened on both nights of my stay here, with 2 different groups of guests with a large group of kids. I am a Mom to 4 children myself, so I am not a person who doesn't understand that there is hotel excitement for kids, and that can be very fun. I am no stranger to noise. But this? This was awful. I did not have a goods rest either night.

Good value for price. A bit out of the way but good for 1 night when we had other activities to go to. Lots of places to eat within walking distance. I was hoping the kitchenette would have dishes, dish soap etc but it didn't and they didnt have any at the desk. Overall would stay there again.

room 123. Liked the studio style large room w/half wall divider, quiet hallway and room, large TV. Free parking, friendly/quick staff, safe area, nearby Costco. Actual kitchen w/granite countertop, cupboards, sink, full size fridge microwave, though no coffeemaker:(. Standard bathroom w/supplies, though, air ventilator is not working and no hair fan. We stayed only 1 night, and refund for second night yet to come, will keep posted