The Peak Resorts

My stay at The Peak Resort, Kodaikanal was nothing short of a nightmare. The hospitality was absolutely pathetic, with staff who were non-responsive, rude, and completely disinterested in addressing even basic guest concerns. Service was slow, and no one seemed to care about making the stay comfortable. The food was an absolute disaster—bland, tasteless, and ridiculously overpriced. For the amount they charge, one would expect at least decent flavors, but every meal felt like a waste of money. The overall experience was frustrating, disappointing, and far from what one expects from a resort. The lack of professionalism, terrible service, and poor management make this place completely unworthy of a visit. I would not recommend this place even to my worst enemies. There are far better options in Kodaikanal—avoid this place at all costs!

Property is in a peaceful location little away from the hustle bustle of the lake/market area, and is pretty much easy to access with maps. For a stay, it's pretty good with decent facilities, but as a resort it's just ordinary. The standard deluxe rooms are quite small in size though. -breakfast is mostly south indian, dinner is served on need basis, but variety is less for both and service was slow. There is no lunch services, even on demand!

Rooms are outdated and dirty. Linens not cleaned properly they give same dirty linens when asked to replace. They operate with very less staffs and they dont have time to clean the tables in restaurant.

Stay was good n in good location. View was good. Breakfast was great but dinner was ok. Park n garden inside the property is good. Service was good.

We stayed for one night and we found the quilt was ripped off. The bathroom door was stuck and i was unable to lock it from inside. Nobody came to drop or pick up the luggage.

It was a family stay and we have thoroughly enjoyed staying in the property. Nice atmosphere, friendly staff.