The beginning of the trip told us exactly what was to be expected from our stay. We unfortunately arrived a lot later than expected and the reception was closed. However, staff had left us a note on the door letting us know that they had left the key for us, with a map to our room. We went straight up to our room and enjoyed a beautiful view from the balcony. The next morning we went down to the pool to ask how we can check in, the member of staff behind the bar informed us that the manager would be arriving after 10 and sat us down for breakfast, which was the usual pastries, bread, spreads, cheeses, meats, coffee and juices, which was a great start to the day, every day. We waited until 10 and met the manager (I believe), who was genuinely one of the friendliest men I have ever met, he instantly made us feel welcome. Every time we passed a member of staff, they also welcomed and greeted us, usually stopping to chat. At the end of the stay, the manager also allowed us to stay in the hotel room a couple of hours after check out, due to our flight time being rather late. For the price of the stay, I cannot give a single complaint, and I would be more than happy to stay again. Very good location, despite the steep hill, everything is very close. Chania is a very cheap bus journey away, don’t pay for transfers, as the bus is only about €3 each way.
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