Pelagos Suites Hotel & Spa

В целом наше пребывание в Pelagos Suites было фантастическим! Отель и территория были просто потрясающими, с несколькими бассейнами, барами (включая бар только для взрослых) и потрясающим дополнением - итальянским рестораном. Сначала мы поселились в номере, расположенном рядом с главным баром у бассейна, который ночью, как мы обнаружили, был слишком шумным для нас, поэтому менеджер отеля любезно переселил нас на следующий день в новый номер, который на самом деле был улучшенной версией номера, в котором мы находились. изначально забронировали, поэтому мы были очень благодарны за это, учитывая, что отель был достаточно близко и заполнен полностью. В главном ресторане был великолепный выбор блюд, и мы получали огромное удовольствие каждый раз, когда ужинали там (я тоже очень привередливый едок, и каждый день мне удавалось найти что-то новое). Мы провели дни в бассейне только для взрослых, который был прекрасен, женщина, работающая в этом баре у бассейна, была очень дружелюбной и внимательной. Мы наняли квадроцикл прямо рядом с отелем, и мы обнаружили, что это отличный способ исследовать остров в течение дня. Мы также предлагаем забронировать круиз по заливу 3 островов (лодка Кристины), это был, безусловно, наш любимый день. наш праздник. Следует упомянуть пару моментов, которые нас разочаровали во время отпуска: некоторые сотрудники главного бара были очень недружелюбны и грубоваты, из-за чего мы чувствовали себя немного некомфортно. Мы считаем, что они либо нуждаются в дополнительном обучении обслуживанию клиентов, либо не должны присутствовать роль, ориентированная на клиента. Мы обнаружили, что развлечения в главном баре были очень ориентированы на детей, в баре «Только для взрослых» были развлечения, однако это было не каждый вечер, поэтому мы чувствовали, что здесь не хватает атмосферы. В целом у нас был действительно замечательный отдых, и мы обязательно вернемся сюда в будущем - надеюсь, некоторые сотрудники там справятся. Особая благодарность персоналу итальянского ресторана: обслуживание клиентов было превосходным, поэтому мы вернулись сюда дважды!

Посетили этот прекрасный отель в третий раз. Мы останавливались в этом году в номере № 622. Все очень дружелюбны, персонал, уборщица, особенно Павлина, наша почти личная официантка. Еда отличная, и каждый день повара удивляют вас чем-то особенным и очень вкусным. На пляже есть бар, где можно выбрать любимые напитки. Идеальный чистый курорт для отдыха с тем, кого вы любите! Надеюсь, в следующем году мы встретимся снова. С уважением, Дж.Стеркс А. Ван Горп

Влюбился в Пелагоса! Прочитав потрясающие отзывы перед приездом, он определенно оправдал наши ожидания. Еда, обслуживание, чистота, пляж, отель просто потрясающие. Один из лучших отелей по системе «все включено», в которых я когда-либо останавливался. Не могу не порекомендовать! Анжелика за завтраком была восхитительна, когда мы сели, у нее был готов заказ на напитки! Система «все включено» была потрясающей, развлечения нам очень понравились! Вернулся бы завтра, тоже влюбился в Кос! Прекрасное место!

You research a holiday resort and it's not very often your more impressed once you've been there, the photos don't do the place justice. Arrived check in was quick then we were driven to our room via a buggy (511). The room was large clean and central to everything. Reports of the buffet restaurant were more or less spot on, yes the food was like warm not hot ( didn't bother me as that's how I prefer it, but could see how others would find it unsatisfactory) generally there was always something for everyone's taste in our group, the cakes were incredible never ate so many. Visited both Al a carte restaurant's, the Italian was far superior to the Greek surprisingly but think this was more down to the staff in each. Daytime we spent in the Adult pool which was very relaxing which suited our needs, the Animation team were always chatty and gave a 100% in everything they did whether it was around the pool or on an evening. For me what made our holiday special was the staff, the attention they gave was above and beyond. George from the buffet and Italian restaurant Mike from the pool bar were brilliant, apologies I can't remember the young lady's name in the adult pool bar the all work with a massive smile on their faces. Will I be back... definitely.

We’ve just returned from a 10-day all-inclusive holiday at the Pelagos Suites Hotel & Spa in Kos, where we stayed in a junior suite with a shared pool. Overall, we had a lovely experience. The hotel is beautifully designed, very well maintained, and blends perfectly with the surrounding area in both color and architecture. From the moment we arrived, the staff were incredibly welcoming and attentive. We truly felt well looked after throughout our stay, and the hospitality stood out as a major highlight. However, there are a couple of points worth mentioning that affected our overall experience. First, on a few occasions, we needed to borrow an iron to prepare clothes for dinner. Unfortunately, the iron provided was old and dirty, which caused visible stains and even burnt damage to my shirt and shorts. While customer relations kindly offered a cleaning service, the damage to the material was beyond repair. I appreciated the gesture of support, but it was disappointing nonetheless—especially at a hotel of this standard. Another issue occurred on the day of our departure, June 21st. Our standard checkout was at 11 a.m., but we chose to extend our room until 9 p.m. due to a late-night flight. We hoped to enjoy a relaxing final day using the pool and hotel facilities before the overnight travel. Unfortunately, that peace was disrupted when guests from the first room (Room 107) invited friends over, who used the shared pool and took up sun loungers. They were also very loud, making it difficult for my wife and me to unwind. I reported this to reception immediately, but no staff member appeared to intervene. I also mentioned this during checkout, as I wanted to provide honest feedback—especially since we paid a premium for the junior suite and a significant fee for the extended stay. This was a special trip for us—celebrating my 40th birthday—and we had hoped to end it on a relaxing note. Unfortunately, those last few hours were quite stressful, and no compensation or acknowledgment was offered, which I would have expected to some degree from a 4+ star property. In summary, we had a very enjoyable stay overall, and the hotel certainly has a lot to offer in terms of beauty, cleanliness, and friendly service. With some attention to detail—particularly around guest comfort, room equipment, and enforcing pool etiquette—the experience could be truly exceptional. Thank you again for a memorable holiday.

Third consecutive year here... For anyone worrying about their upcoming holiday because of the odd negative review and change in owners, we arrived last week it's still.oir favorite destination for both us and the children. If I hadn't read the reviews I wouldn't have even know of the change in owners. The restaurant was the same high quality as always, if anything it seemed better and had more salad options. The same mix of greek and western food and still has the themed nights like in the past e.g. Mexican, Greek, American, mixed grill. Definitely something for everyone to eat and of high quality also. It's an all inclusive so of course they're going to use the same ingredients to ensure less waste, but the variety and quality is as good as it's always been, if not better. The sports facilities seem to have been upgraded with new pitches and improved outdoor facilities. The staff are extremely friendly... Especially the lady in the shop who is SO kind to our boys even though they accidentally broke something 😵 If you have any requests or problems with anything the staff are very quick to respond and resolve. The hotel is relatively small compared to some of the bigger hotels mentioned in other reviews, so you can't expect a huge variety of food and entertainment. But if you are looking for a calm, family friendly hotel which feels safe, with enough to entertain the kids that isn't too loud and rowdy and in your face, then this is your place 🙏🏻 This year we visited the on site restaurants which we haven't done before, we had our best meal on the island yet (we have eaten out many times as Kos town, Tigaki and Zia). You get a token for both the Greek and Mediterranean one. The Mediterranean one has the most wonderful views. It is close to Kos town which we venture out to a few times a week for a change of scenery, although this isn't necessary as the kids (and us) love the onsite entertainment. We also wonder down to the beach as there is always a fantastic breeze. Although this means the sea is quite choppy the kids still love to look for shells and sea glass and play in the waves (with sea shoes on as it is pebbly where the sea meets the sand) As previously mentioned, this is our third consecutive year and every year we look at other options but always come back. We are a week in to our 2 week holiday and are already thinking of booking for next year. Thanks Pelagos, We'll probably see you next year 💖