Wetzlar Resorts and Hotels

The potential of the facility is commendable; however, there is a noticeable lack of professionalism among the staff and management. The resort's construction and design are impressive, enhancing the overall guest experience. Unfortunately, there was a lack of information provided about the resorts upon check-in. The poorly maintained kids' play area without necessary safety features is worrisome for families. Moreover, the restricted pool timings and delayed opening time until 10.30 am, ***** with the unavailability of towels, damaged pool tiles and safety floaters, left a disappointing impression on our stay.

Poor quality room. Bad arrangements. Saw 2 lizards in room. Bathroom was in bad condition. Not worth the high amount paid.

Location is quite inside, but can you find it easily. Rooms are okay, but there are no charging points for mobiles and laptop.

Their customer service is second to none. The product quality is consistently outstanding, exceeding my expectations every time. I was completely impressed with their professionalism and customer service. The ambiance here is always inviting and comfortable

Excellent placement of the resort. Best service from the whole team, restaurant and reception crew, etc. Always available to serve our requests. Food may seem bit pricey. Activities available are adequate and the best in all is the nature walk. We all enjoyed it very much🥰

Awesome place to stay for enjoying a break. Food is perfect. Location is perfect. Calm and quiet place.

Worst stay ever cleanliness is far for them money is high for for 600+tax they just provided a dosa

Recommend location for stay and it’s an ideal spot if you want to make one day trip to munnar, kochi, back waters of vaikom and allapey. The resort is spacious and have all the luxury that you ask for. Good food too.

Property is excellent. Amenities and services were good. Food too was good, if the timings of service were a bit more liberal then it would have been excellent. Missed 24 hrs coffee shop. Starting of room service from 8 am is a bit too late in the morning.