The Bonerowski Palace

位置絕佳酒店，老城中心，服務挺好。房間很有特色。出門可以找到各自餐廳酒吧。從這可以一路走到皇宮。廣場上聖誕集市很熱鬧。

This is a beautifully decorated classic hotel. The rooms are spacious and very quiet. Comfortable bed but the duvet wasn’t quite big enough. The room was a bit dark in the entrance, especially as one of the down lighters was out, I couldn’t see well into the safe or the wardrobe. I reported it but it wasn’t changed, I’m not sure if the air con was working as it should be. That said it was still a great room. It was serviced daily and was spotless. Continental breakfast didn’t have a lot of choice but the hot menu choices were great. The staff throughout were helpful and attentive. The location was fantastic on the main square.

We have just returned home after a five night stay at the Bonerowski. Situated on the main square, it couldn't be better placed for exploring Krakow and people watching over breakfast or a drink. Yet, our room was wonderfully quiet. The hotel is very comfortable, there's a good selection of dishes at breakfast and staff are very welcoming and attentive.

Not convinced about the 5 stars. On the positive side, the rooms are lovely and the location is perfect. Unfortunately, the staff are generally ambivalent and lacking in warmth. Exemplified by the need to ask for a table to be cleared for breakfast. Breakfast is average and there is no lounge area for guests to relax in. In summary the hotel is worth considering if you get a decent rate but don’t expect 5 star service.

Lovely stay in this hotel, centrally located on the square which was ideal and near to train station with links to airport. Room was comfortable and clean with service each day; atmosphere lacking and bar closed early but possibly because not in season,however, we only had to step outside and atmosphere was fantastic. The main positive for this hotel (apart from location) is their staff, each and everyone was so helpful and friendly a credit to the hotel.

We have just returned from 3 nights at the hotel and from the moment we walked in to the moment we left it was a great experience. The staff are extremely friendly, polite and helpful and nothing is too much trouble. The room was massive, clean and uniquely furbished with so much space and everything you would want or need. Our room was at the top of the building and the ceiling was all glass which may cause a problem in the summer but was not an issue for us at the end of March. The breakfast was very nice and tasty with a good selection and excellent service. Location wise the hotel could not be placed any better, right in the heart of the old town and on the main square. A perfect place to stay for a city break and I would highly recommend it.

This is a wonderful hotel. Beautiful decor, very clean and comfortable. Staff are so helpful and friendly. The location is absolutely perfect. We enjoyed a lovely meal and drinks in the restaurant looking onto the main square. Service was excellent. We loved everything about this hotel and would love to go back.

Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.

We stayed here for 3 nights. It really is a palace, huge room and bathroom, our looked out onto the side street which was perfect as there was no noise from the square. The location is perfect on the main old town square, close to everything you need. The staff are amazing, can't do enough for you. We chose the room only option so weren't tied in for breakfast, however we struggled to find a good breakfast nearby and wished we had know that a different breakfast is available at the hotel other than the banquet offered with the room! We would love to come back to Krakow and would 100% stay here again.