Hotel Pod Roza

Lovely hotel in a fantastic location right nxt to the main square.. staff were very helpful and nice and polite.. bit of a strange smell as you 1st walk into the hotel coming from the spa room (chlorine) .. room was nice and spacious and clean.. only 2 negatives could of done with more pillows on the bed and need a kettle for tea in the morning as had to get dressed and go over the rd to get much needed cup of tea 1st thing.. would defo recommend and go back

Stayed for one night to celebrate out 27th anniversary. We stayed at the hotel when we got married. We booked in and mentioned in passing that we'd stayed then and went for a drink. When we got back they'd upgraded us to the best suite! Great experience. Terrific staff, great suite and we'll be back Can't recommend the hotel enough

Stayed here last week for 2 nights. Friendly staff, excellent location, amazing nights sleep, most excellent breakfast and the best spa I’ve experienced. Will definitely be revisiting in the near future. Can’t fault the place, it was amazing.

NO breakfast buffet (just a set tray of appetisers: take it or leave it!); NO security lock and NO spy hole on bedroom door; NO taxi access to hotel entrance, situated on a pedestrian-only street: you have to drag your suitcases along the busy sidewalk in rain and deep winter snow/slush and search for the hotel entrance; NO tea and coffee making facilities in the room on arrival.

Oldest building in Krakow! Stunning hotel. The suite was beautiful. Staff were excellent and polite. All areas were clean! Breakfast was delicious. Quality food.

Beautiful property - modernized but with historic charm. Restaurant is superb.

Very clean hotel, beautiful walkable area. The staff is friendly. The complementary spa downstairs is worth checking out. We would go back and would recommend this hotel to anyone.

definitely One of the nicest city hotels in europe, attentive staff very clean and perfect location. Very good design execution within this old building

Sais to be a 5* hotel buy what a dissapointment this was. Let the pictures speak for themselves. Room (top level) dark and depressing, wooden bed with worn out matress, duvet just even as big as matress, due to ventilation system smell of sigaret smoke. If you are longing for a 5* breakfast buffet, you will be dissapointed. You get a fixed set breakfast menu and that’s it. No choice whatsoever. They decide what you, the guest, will eat for breakfast. 2 slices of bread, pre-prepared mozzarella/tomato, pre-prepared yoghurt/cereals in a bowl (maybe put in the fridge after previous guest refused..??) And they clear the table even though you are not finished your breakfast. Almost humiliating. Staff not properly trained I guess. 250€/night is disgustingly overprized! Don’t go there. PS we mentionend our dissapointing stay at the front desk when checking out.