Hotel Anna

Место не могло быть лучше для знакомства с Ксамилом: прямо в центре событий, но ночью не было шума. Персонал был дружелюбным и услужливым, когда дело дошло до небольшого фиаско, которое у нас произошло с обменными курсами / комиссиями за транзакции (в Албании они очень высоки, а здесь наличные — король). Однако имейте в виду, что при оплате картой с вас будет взиматься комиссия в размере 5%, а снятие наличных там также будет стоить вам, поэтому я бы рекомендовал получить наличные перед тем, как идти, и заплатить ими (они принимают местную валюту). Лек и Евро). Хотелось бы, чтобы это было указано на сайте для прозрачности. В остальном номера были просторные и практичные, с огромным балконом и хорошо кондиционированными номерами. Остановился бы еще раз :))

Расположение отеля отличное. Почти все, что можно увидеть и чем заняться в Ксамиле, находится в нескольких минутах ходьбы. И я бы вернулся сюда. Номера были очень красивыми и чистыми, и все работало отлично. Душ, телевизор, кондиционер и все было в отличном состоянии. Персонал был очень дружелюбным и всегда улыбался. Помогли нам организовать транспорт везде, куда мы хотели поехать в этом районе. Фалеминдерит!

I wanted to write a fair review, so I waited until I'd completed the 2 weeks. First impressions were bad, it got only slightly better as time went on. Positives. Fantastic location. Can't fault it there, no matter what direction you pick, you find bars and restaurants. Less than 2 min walk to the beach. Unfortunately that's about all it has going for it. Negatives. Very poor hosting skills. I'm English, my partner is Albanian. They are underwhelming in both languages. Not rude, but definitely not welcoming. Anna, upon my arrival promptly cancelled my booking via ***********, saving herself the fees/commission for the website, then wanted to charge me a further 5% to pay by card. I obviously refused. She said she would wait a few days for the cash, but to withdraw over €2200 from the bank would have cost me as well. So, she backed down and we didn't leave. They over booked to hotel for our first night and were put in a standard room for the night. I don't know how they can charge money for that room. Bed was concrete and no toilet seat. But they charged us anyway, not good customer service, but still. Over priced. I've stayed in the area 7 times in the last 3 years and this was the worst value for money. €170 a night for a very small, badly designed apartment... Serious lack of storage and the 'kitchen' just isn't worth the space, even if you could manage to cook anything on the draning board/ hob there is no where to eat the food, unless you like plastic uncomfortable chairs on a very very small balcony. Hairdryer was broken as was the shower control. Hairdryer was replaced, no attempt was made to fix the shower in 2 weeks. There is no refreshments. Nothing at all. Not even a vending machine. Even cheap rubbish hotels put at least a bottle of water in the fridge upon arrival. There is no customer service, you walk past reception and they don't say a word, literally just take the money, providing the most basic of services and charge premium price. Room is cleaned every 3 days. There is no safe in the room, so you have to carry your belongings and valuables all the time. €170 a night and your bathroom window is 3 inches from the next building wall, and your 'view' is the wall of the other building. There is a pool, with 8 sun beds, but no sun after 1pm. But in keeping with the poor design of space throughout, there is pointlessly 18 benches in a car park to sit on?? So... In summary, this place could be good, but isn't. They can't do much about the design or layout, but they can work on the service if that's the price they want to charge. This is a very basic place to sleep, it's not a hotel. If you go with that in mind you will be ok