Hilton Kuching

The hotel is in a good central location. The front desk is helpful. Breakfast is good. The room is comfortable and clean.

My recent stay at the Hilton Hotel Kuching was marked by its exceptional location and some notable features. Firstly, the hotel's strategic location near the waterfront and within walking distance of various attractions, including eateries, souvenir shops, and the famous "kek lapis Sarawak" outlets, greatly enhanced my stay. This convenience was a definite plus. Upon my arrival at 4:00 pm, I encountered a small setback as the hotel was fully booked, and no rooms were available for check-in. However, the courteous staff at the reception counter promptly addressed the issue. They kindly requested a short wait while a room was prepared for me, and I was offered a welcoming drink at the lobby bar during this time. The lobby itself exuded a pleasant ambiance with ample lighting. I finally checked in at around 5.30 pm. The room I eventually occupied was delightful, offering cleanliness and orderliness. It appeared to have been recently renovated, as there was a faint smell of paint. A suggestion for the hotel could be to introduce pleasant room fragrances to alleviate this issue. The room featured a picturesque view of the Sarawak River, enhancing my experience. The bathroom was also clean and satisfactory. The breakfast options at the hotel were extensive, though I noticed a repetition in the menu during my 4-day stay. On the final day of my stay, I opted to have breakfast at a nearby kopitiam due to this repetition. I hope the hotel can introduce more variety into their breakfast selections. However, there were a few downsides to my stay. The hotel was undergoing renovations, resulting in limited room availability. Additionally, the gym was on the smaller side, and there was no sauna during my stay due to the renovations. Furthermore, only two elevators were operational for guests, which occasionally caused delays. Despite these minor inconveniences, the Hilton Hotel Kuching offers a fantastic location, comfortable rooms, and a courteous staff. Special mentions go to reception staff members Petros and Ivan, who were friendly, and Liz, who was particularly helpful and warm during breakfast service.

The fridge is not working. I brought some cake which I need to keep cold. The staff are good to help me keep in the hotel kitchen fridge

性價比：低 设施：老舊，維持在水平以下，雖然是古晉五星級酒店，但只有「三星酒店」水平，廁所馬桶漏水，牆壁非常潮濕，天花板裂縫，洗手台衛生不行 卫生：普通，跟國內五星酒店相比，大家要有心理準備，衛生水平真的不怎麼樣，非常潮濕，很多房間內的衛生細節沒有清潔到位 环境：地理位置算方便 服务：服務尚可，雖然已經盡力幫我們換房間（原本衛生狀況更糟糕，地毯整個翹起來，牆壁受潮嚴重，浴室環境不整潔）但整體這家酒店的設施與維護應該是三星水準，所以人員方面也挺盡力

垃圾酒店、夠骯髒 價格RM431.00 一晚換來這樣待遇 沒有水洗澡 洗澡地方夠骯髒 所謂的5星酒店就是欺騙人的

My room wasn't available even when I checked in at like 2pm or something. Gym was kinda old. Room was kinda old. But breakfast was awesome. Well worth the money. Other than that, a good stay for the money.