Astana Wing - Riverside Majestic Hotel

Wish we have better view from our room, overall good! ☺️ strategic place with nice surrounding ☺️

I asked for “make up room” svs at the counter before i leave to work. Once i came back from work, the quilt not even changed. i knew because there is a small hole at that comforter and that is the same comforter i used the night before. They just only tidy up the bed and even the garbage didn’t threw away. The pillow smelly.I don’t even know if they’ve change it after the last guest before i checked in. The gym and pool, have to crossed to another building so u can use gym and pool. But only problem is, they closed too early at 7pm 😒 FYI i stayed at that hotel for 4nights straight as i saw the hotel listed as 5 ⭐️ hotel. Not worth staying with that price with that condition actually. Only the location is strategic to the riverside, just opposite the hotel. Easy to get local food Overall, not recommended

good Location. In the middle of Waterfront area in Kuching. Breakfast just normal . Tastewise so-so. not worth it Should be improved for the menu selection. View of cafe so nice in the morning

They are on renovation so all the nice views are blocked by the constructions :( Otherwise, its a good hotel with strategic location

The location of the hotel is perfect as it's situation at the heart of the city. However the hotel need to pay a lot of attention on the maintenance and cleanliness of the rooms. Almost all the towels are stained and the aircon is not working well.

Air con wasn’t cold at all. We had the air con on lowest temperature, full fan but woke up in the middle of the night sweating. Room has nice river view but windows were too dirty for us to enjoy the view.

so far we had a nice stay here. my first experience using trip.com apps its so easy and i think i get good offer price include 2bfast compare other apps. located at the city centre easy to find local food, can walk nite or morning jogg at waterfront. just need to do some upgrade at the swimming pool coz morning or evening, both time the sun so bright. the tourist from cold weather maybe like it but local dont😅

Love this hotel, the room spacious, food is great but the room service is bad! My room was no.721, everytime when i returned to my room, the room service always leave my door open. Then didnt shut my door properly. I did make a report to the desk counter, but the problem persist until i checked out. So disappointed with their service!!!

Location is good. But the service is bad. Room was not ready when we were there. Only got the room at 4pm. We were promised to have late check out at 1pm but we were chased out at 11:30am. I booked this because other hotels were full. I won't stay there again.