Grand Margherita Hotel

Very nice hotel. Spacious room. Strategic location. Great food. Nice people. Center in the city.

The superior room with city view is comfortable and cosy with a spacious work zone. The in-room wired internet access is indeed convenient for business travellers. There's a sofa and a coffee table with a big LCD TV that you can unwind and entertain yourself. The only shortcoming probably is the toiletries amenities provided pretty limited. Only two pieces of soap were provided for the superior room. My room comes with a buffet breakfast but I overslept and missed it. The room pictures that I posted is a junior suite room from my previous stay which is double the size of a superior room with a separate living and dining area. The hotel used to serve very tasty Nasi Lemak but sadly to say that it's no longer the same anymore after a few decades.

The hotel room was spacious but old. The air-conditioner was super cold and cannot be controlled. No matter how I adjusted the thermostat, the temperature remained freezing. For the past three nights, I was shivering unless I jumped into blanket that the hotel provided. The hotel lift was once not functioning and I was trapped inside the lift. It was a terrifying experience. The lift stopped suddenly. I pressed the emergency button. I was stuck in the lift and for half 20 mins, until someone finally came to rescue me. I felt panicked.

It was a very good trip. Nice hotel with good breakfast selection Staff were attentive and friendly. Will definitely come back in future. Thank you

Stay for business trip. Daily room cleaning can improve, as the cleaning not so good, still found the room dirty after cleaning. Also the room so cool even after close AC… need logic AI for AC… freezing cold

Hotel location was superb. But in room safe totally not working and the wifi connectivity was really poor. Room also smells stale

My family and I used to stay in grand margherita EVERYTIME we come to Kuching. I’m talking about 8-10 years ago. Now that i came back, everything is a disappointment. Quality is bad. 1st, room is super mediocre, inadequate amenities like shower gel and shampoo, iron, hair dryer etc, barely anything in the room. 2nd, breakfast used to be great but now the food is sooo meh! And they have 2 coffee machines in the resto during breakfast and both broke! And nobody realizes it to take quick actions to fix it, and only ended up fixing one of them. 3rd, pool guy (the chubby one) wow oh wow his attitude is second to none. Soooo rude, with sour face like why does he hate his job so much or something? He works at hospitality industry and he has so much attitude? And not that people even do anything to him for him to be like that. And last is room cleaning service. Not clean, doesnt really replenish things also. So bad bad bad I probably wont stay again the next time i come. The only thing it’s good at is location

we stayed for 3 days, and 1 night. Location really am strategic, at the heart of the city. Staffs were very friendly amd able to assist for anything. Should improve the room condition (torned chair, water clogged in bathroom, but minor).

The best experience ever. The Hotel is also kind enough to upgrade our room to Executive with the good view. Will book the Hotel again later.