This hotel is amazing, one of the best experience of all our trips around China. Staff are very friendly and helpful and they spoke good English. Breakfast was perfectly fine with a mixture of Chinese and western options. We had originally booked a deluxe queen room but the AC wasn’t working properly and the room became stuffy upon our arrival. We asked for help to fix it but the hotel offered us even a better solution. We were upgraded to a king suite, much bigger than our original booked room. This was a very generous offer. We will definitely come back to this hotel again in future.
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