Hotel la Roche Pleureuse

By the time , we reached the reception desk, the roots of the trees had lifted the asphalt, making it dangerous. The breakfast, announced as eggs, bacon and so on, was at first a little lacking, then supplemented with hard-boiled eggs and sandwich bread (cheap), butter in a bowl with greasy edges, and no one to add what was missing (the cook had supposedly broken a leg). (the cook had supposedly broken a leg). The toilets were not clean in this part of the hotel. In the room booked for 4 with a supplement for the 4th person, the bath sheet turned into a medium-sized towel. ?? The bedding was cheap and very uncomfortable. The coffee maker in the room didn't work, and there was only one capsule for 4, so only 1 capsule was free for the person who had booked the room. That's a bit tight! We had left the sign so that the staff could come into our room to make up the beds and check what was missing. Faulty fan . No ironing board Used towels Sunday night we ran out of toilet paper. This is unacceptable! The water in this room was not drinkable and I was given free bottles which normally pay. The pool was not free (I had to negotiate to swim 1 time). This hotel is marked 3 stars on the website and is only worth 1. Not much is true about this hotel on this website. You must remove this hotel from your Travelocity website. Everything is abandoned. It's a scam. I request a refund of my bill which amounts to 772, 26 $ CAD. Regards N. de Carsalade

They never cleaned the room, the breakfast was very simple and they charged it separately, and the reception should have worked all night, their schedules did not coincide with ours since we could not close the door to our room and we had to leave leaving the door unlocked.

The hotel and history is super cool. The room was clean and in good condition. Lots of rooms with breath taking views and can accommodate larger familly. I appreciate the choice of size rooms. The place is fill with history. The outside could use a bit more maintenance but the place is full of different area that are worth exploring.

Room is not insulated enough even through it was summer,Blankets was not clean,very old structure

I had accidentally booked a second room because I could not locate my initial reservation. After recovering within 5 mins of making the reservation I trued to contact to the hotel direction via phone and email. I reached out to ******* to help out. They also tried to reach out on my behalf to cancel my 2nd reservation and refund me. Simply human error. I finally spoke with someone who said they would cancel it. The next day at my checkout I was told they would still charge me for the second room even when they had rented it to other guests. Poor business etiquette. They proceeded to blame *******, ******* said they refused the reimbursement. No potable water at the hotel, offering one small bottle water for they stay. Will not go back.

Not to expensive, great view, perfect place to stay on a road trip.