Hotel Riva Degli Etruschi

Вначале важно сказать, что жилье находится на огромной и очень красивой территории. Все очень чисто и изысканно. НО это не размещение с собаками. Есть места, куда можно пойти с собакой, но большинство из них закрыты. Нигде в Италии я никогда не видел столько знаков, запрещающих вход для собак. Оказывается, официально далеко от моря, на другой стороне дороги, пускают только собак. Нам посчастливилось в межсезонье получить виллу на краю, поэтому ее туда разрешили, однако здесь каждую ночь до 23-23:30 через дорогу шла вечеринка, с такой громкой музыкой, что стаканы двигались в кухня. В тихом, расслабляющем районе это меня шокировало, 1-1 ночь была бы в порядке, но каждую ночь... Я не могу себе представить, как это должно быть в разгар сезона. Здесь много комаров и нет москитных сеток, что меня шокирует.

Нам понравился красивый сад курорта и пляж. Резиденция была очень просторной и хорошо оборудованной (даже стиральной машиной). Уроки йоги с Алиссой прошли очень хорошо, и нашим детям понравилось играть с Азией и Эмануэль. Команда мини-клуба. Асия была особенно добра к нашим малышам. Небольшое замечание: арендованная тележка (детская тележка для велосипедов) имеет довольно слабое крепление к велосипедам, что не кажется нам достаточно безопасным.

Отель — это не отель, а домик в парке. По ошибке мы купили полупансион, который представлял собой еду, которую можно пережить, но уж точно не получить удовольствия. Обслуживание даже хуже, чем еда, и сегодня мне потребовалось 45 минут, чтобы выпить эспрессо на завтрак, и мне пришлось заказывать его три раза. Лишь немногие из персонала понимают английский язык.

We stayed at this resort as a couple with our 5-week-old newborn, hoping for a relaxing holiday in a beautiful setting. While the resort grounds are indeed lovely, nearly everything else about the experience was disappointing – especially considering the price of €300 per night. Arrival & Check-In: Check-in was fine, but the directions to our assigned parking space were terrible. We had to drive around the resort three times to find it. Once we parked, we had to walk to our villetta, but the directions were unclear and signage was poor – especially for the lower-numbered villette, which had no signs at all. Accommodation: The villetta was very basic. Furnishings and decor were minimal, not at all what you’d expect from a 4-star resort. Issues we encountered: - No WiFi in the villetta and barely any mobile signal. - A lightbulb was out in the bathroom. - Smashed mosquitoes still on the shower wall. - Hot water ran out before finishing a single shower. We were provided a pack-and-play crib for our baby, but it was broken. The first staff member who came didn’t know how to open it. A second one confirmed it was broken and brought a new one, claiming it worked. As soon as he left, we checked—and it had the exact same issue. In the end, our newborn had to sleep in her stroller. Beach Experience: The private beach was one of the main reasons we booked this resort. However, we weren’t told that there were assigned beach spots. We had to move after we were already settled in. No one could tell us where our spot was, and once we found it, it was so far from the entrance that we gave up and returned to the apartment. Food & Beverage: Breakfast was terrible. Very poor quality food. Tables often lacked silverware or glasses, and when we asked staff, they didn’t know where to get them. The coffee machines were down, and we had to wait 15 minutes in line just for a coffee. Dinner was even worse. The buffet at €35 per person was not worth more than €20. Appetizers were the best part; pasta tasted like something out of a hospital; ribs and seafood skewers were underwhelming. The second night we tried the pizzeria. We ordered a charcuterie board, two pizzas, a bottle of water, a spritz, and a glass of Prosecco. Total: €66. The board was very disappointing—some prosciutto and just two shredded pieces of salami and some jam on a spoon that looked like it came from the breakfast leftovers. The pizzas were served while we were still eating the board, and they were undercooked: soggy dough and unmelted cheese. Staff & Service: We witnessed two loud arguments between staff and guests. The first night, during the buffet, it nearly got physical. One staff member (possibly the head server) walked away saying to the guest, “and yours needs to die.” The second night, another staff member stormed off from a table and said to a colleague, “he’s a piece of sh….” Regardless of what happened, it is completely unacceptable for staff to speak that way about guests in front

Beautiful place. I enjoyed the location. The park is beautiful and well kept. Personnel nice, but not well prepared the first weekend of the season. Organizational problems in the restaurant on the beach; elegantly solved by the chef, the manager and the waitress. A big thank you to them! Suggestion to book Villa right on the beach rather than a room. Hard to find on the website. Not available on booking. Breakfast and dinner in the “All’Orto” restaurant were ok. But I wouldn’t book the “mezza pensione” next time. The restaurant on the beach is a nicer setting.