TownePlace Suites Lafayette South

Excellent Customer Service The rooms were clean and the staff was very friendly. I will recommend this hotel to family and friends 😃

While this place has potential to be great, the poor reviews do it justice. The entire hotel needs updates and seems to be falling apart. We had two rooms while in town for a high school event. The rooms with a separate room and kitchen are a great size in that they give you extra space. However, the kitchens are gross and falling apart. The cushion on the small sofa/ pull out in one room had gum on it. The shampoo/ conditioner that is usually glued on the wall was broken off in another room. The floors were sticky. The remote in one room didn’t have a back on it. All in all, the place needs lots of work. Cannot recommend.

Customer service was outstanding, my kids forgot to check out on time . The staff was understanding and accommodating very grateful

I love the breakfast is everything to waffles to eggs. I would have my family and friends stay there. You are near every store for food and shopping.

Rooms are very nice and clean! Worker at front desk was very nice!

Easy checkin process. Nice, clean environment. Staff were friendly and helpful.

This place had potential, but definitely fell short for a disappointing weekend stay. We were in town for a baseball tournament and chose to stay here due to it being a newer property. We usually always choose a Marriott hotel due to being a member and collecting points for future stays. The area surrounding the hotel was great. A positive for this hotel is that there are tons of restaurants and shopping right around the hotel. Upon entering the hotel we noticed that all of the trash cans were overflowing. When we arrived in our room we noticed that there was only half a roll of toilet paper, no Kleenex, and no laundry bags. The room was large, but did show some wear and tear. Everything appeared to be clean. There was a full size refrigerator which was definitely a bonus. Our room was not cleaned the next day and towels and toiletry items were not replenished. Although there was a coffee pot there were no cups or condiments. The breakfast downstairs was minimal, crowded, and dirty. They were out of coffee by 9:00 am. When we returned to the hotel the second evening all of the trash cans were overflowing again. It just had a dirty feel overall. We stayed at the Springhill Suites River Ranch the last time we were in the same area and had a much more enjoyable experience. If you are looking for a moderate option in this area I would pass on this one. There are better options at around the same price point.

For the most part everything was good. Staff was more than courteous, was always available and was helpful with the things we needed. The only thing negative about our stay in the two bedroom was suite was that it was not cleaned properly. The toilet was clogged and wouldn't flush, there was a bag of trash left in the bathroom, there were fruit loops scattered around, there was a spilled liquid substance on the window sill and one of the comforters had stains on it.We informed them of the conditions and most were taken care of but they were fully booked and there was not a cleaning person on site. Everything else about our stay was good but the room condition was a bit of a bummer for us.

Body soap was basically empty