Crescent Bay Inn

Great location - just a short walk to the beach and it’s not too far to walk to Heisler or the Main Street. Otherwise the free trolley has a stop nearby.

The hotel was great. Sal and his wife were very accommodating and helpful. The room was very comfortable and the location was great. It’s 3 minutes walking from the beach They provided beach chairs and buckets and beach toys for the kids. We will return to the hotel if back in Laguna. The only downside was some early evening road traffic noise if your room is close to the road.

One of the main reasons I booked the hotel is that it's site stated breakfast is provided. Management told me on arrival that there is no breakfast, and that it shouldn't be on the website as they stopped serving breakfast during Covid. I believe they updated their website since. The photos of the firepit are not accurate. There are no cushions at all so the seating is uncomfortable. We were told the fire would be lit from 8-10. It was not and seems to be lit at the discretion of managment. There is a very bright flood light that shines directly on the outside seating area so it would be hard to enjoy a fire regardless. The posted office hours states it's closed at 10 pm. We arrived at 9pm to pick up teabags and ask about the firepit not being lit. The office door was locked and no one came out despite knocking. (The door was locked earlier in the day at 6 pm but the manager did come out when I knocked then.) We were told next day to have called which we didn't do at 9pm so as not to disturb the manager. Finally, there is little to no ocean view in room 304 due to overgrown trees and bushes behind the motel.This said, you can hear the ocean at night which was great. I would not stay here again due to the discrepant (wrong) information posted on its website and onsite which a reasonable person would not have anticipated, including my friend and me.