Favehotel Graha Agung Surabaya

Favehotel Graha Agung Surabaya: отзывы

Favehotel Graha Agung Surabaya

Pakuwon Square AK II No. 10-11 Jalan Mayjend Yono Soewoyo, Lidah Wetan, Lakarsantri, Lidah Wetan, Lakarsantri, Surabaya, East Java, 60228, IndonesiaПосмотреть информацию об отеле
Favehotel Graha Agung Surabaya
Favehotel Graha Agung SurabayaFavehotel Graha Agung SurabayaFavehotel Graha Agung Surabaya
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Гарантия соответствия цены
1 ночь

Отзывы гостей

4.1/5
Очень хорошо
Отзывов: 98
Подлинные отзывы
Местоположение4.3
Удобства3.9
Сервис4.1
Чистота4.0
Фильтр:
Сортировка:
Все отзывы(98)
Положительные отзывы(95)
Отзывы с фото/видео(27)
Чисто(9)
Приветливый персонал(8)
Хорошее расположение(8)
Удобное расположение(6)
Отрицательные отзывы(3)
Nor aziema
Стандартный номер
Гость проживал в сент. 2024 г.
Поездка с друзьями
Отзывов: 1
4.2/5
Очень хорошо
Опубликовано 17 окт. 2024 г.
Everything good. Service faster… just amenties to improve…
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Ответ от объекта размещения: Kepada Ibu Nor Aziema,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,
Parthi72
Стандартный номер
Гость проживал в сент. 2024 г.
По делам
Отзывов: 16
4.0/5
Очень хорошо
Опубликовано 28 окт. 2024 г.
If you have others matters to attend to and are using the hotel just for sleeping and maybe doing some catching up on emails, this is a decent hotel. Breakfast is ok. Room may be a bit smaller but still manageable.
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Ответ от объекта размещения: Kepada Bapak Parthi72,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
Wai Hong
Стандартный номер
Гость проживал в мая 2024 г.
По делам
Отзывов: 1
3.7/5
Опубликовано 24 июля 2024 г.
quite disappointed with the room , as wasn't inform without window if knew earlier would have choose an upgrade or change another hotel. Others were okay.
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Ответ от объекта размещения: Dear Mr Wai Hong,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. Previously we informed you that we have several types of rooms with a view to the street with large windows in the Deluxe room and Suite room types, and we also provide lift access from our basement to the lobby area and room area to make it easier to access your luggage. We also provide car delivery to the surrounding area at certain hours based on availability. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your kind review, we are happy to await your return in the future. Best regards, Erzam Faisol – Hotel Manager
Theta
Стандартный номер
Гость проживал в мар. 2023 г.
В одиночку
Отзывов: 5
3.0/5
Опубликовано 27 апр. 2023 г.
Slept with an unlocked window during my booking night at the premise. Woke up the next morning due to loud, whirring noise coming from the curtained area and found open window with broken lock. Linens had stains on them when stressing on clean towels and clean linens on the request sheet. Location, services, and amenities are good. But what’s the use when you pay to sleep on dirty linens? And broken locks in the room and window? Not coming back :(
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Ответ от объекта размещения: Dear Ibu Julyana,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. Let us apologize that your stay at favehotel Graha Agung Surabaya did not meet your expectations. In response to the unlocked room window this is a special concern for us to follow up, we will forward this issue to our engineering team and cleaning team to ensure the same thing does not happen again, in connection with the bed linen that has stains this has been conveyed to the cleaning team to ensure the feasibility of bed linen before being given to our guests. Once again we apologize for any inconvenience during your stay at favehotel Graha Agung Surabaya. We look forward to welcoming you in the future with an even better experience.Sincerely,Erzam Faisol - Hotel Manager
Rw Wang
Стандартный номер
Гость проживал в дек. 2024 г.
Пара
Отзывов: 7
4.2/5
Очень хорошо
Опубликовано 6 апр. 2025 г.
good location
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Анонимный пользователь
Стандартный номер
Гость проживал в февр. 2024 г.
По делам
Отзывов: 87
4.0/5
Очень хорошо
Опубликовано 1 мая 2024 г.
Room berdih, mknan std, hospitality okr
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Ответ от объекта размещения: Kepada Bapak/Ibu,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
Novianto
Улучшенный номер
Гость проживал в мая 2023 г.
Забронировано для других
Отзывов: 121
5.0/5
Превосходно
Опубликовано 21 июня 2023 г.
good hotel, good price, good experience, good service, thankyou
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Ответ от объекта размещения: Dear Bapak Novianto,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
Sianto
Стандартный номер
Гость проживал в нояб. 2024 г.
Поездка с друзьями
Отзывов: 1
3.7/5
Опубликовано 29 дек. 2024 г.
Lumayan
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Ответ от объекта размещения: Kepada Bapak Sianto, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami mengundang Anda untuk menghubungi kami , sehingga kita dapat mendiskusikan secara spesifik pengalaman pribadi Anda selama menginap di favehotel Graha Agung Surabaya. Ulasan yang Anda berikan telah menjadi perhatian khusus bagi kami. Kami sangat menghargai apabila Anda dapat menghubungi tim customer care kami, karena Anda berhak untuk mendapatkan yang lebih baik. Sekali lagi kami memohon maaf atas ketidaknyamanannya selama menginap di favehotel Graha Agung Surabaya. Besar harapan kami untuk dapat menyambut kedatangan Anda kembali di waktu mendatang dengan pelayanan yang lebih baik lagi.Hormat kami,Erzam Faisol - Hotel Manager
Анонимный пользователь
Стандартный номер
Гость проживал в мая 2023 г.
В одиночку
Отзывов: 18
3.0/5
Опубликовано 10 июня 2023 г.
It’s good for single traveler. But room no window.
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Ответ от объекта размещения: Dear value guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We regret if your experience at favehotel Graha Agung Surabaya fell short of what you had hoped for. We have a number of accommodation possibilities for the room with a window and a view, and if you're prepared to give us another try, we'll make you a special offer. We apologise once more for any inconveniences you may have had while staying at favehotel Graha Agung Surabaya, and we look forward to providing you with an even better experience when you return in the future.Sincerely,Erzam Faisol - Hotel Manager
Ayu LaKhanza
Стандартный номер
Гость проживал в янв. 2024 г.
Пара
Отзывов: 5
5.0/5
Превосходно
Опубликовано 27 февр. 2024 г.
Sangat nyaman
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Ответ от объекта размещения: Kepada Ibu Ayu LaKhanza,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami sangat senang mendengar Anda mendapatkan pengalaman yang dapat memenuhi harapan Anda selama menginap di favehotel Graha Agung Surabaya. Lokasi yang strategis merupakan salah satu keunggulan dari favehotel Graha Agung Surabaya. Bagi tamu-tamu kami yang bingung lokasi yang sesuai harapannya, kami menyediakan pengantaran mobil untuk ke area sekitar pada jam-jam tertentu berdasarkan ketersediaannya. Kami menempatkan pengalaman dan kenyamanan kepada tamu-tamu kami sebagai prioritas kami, dan ulasan positif Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Sekali lagi kami sangat berterima kasih atas ulasan baik Anda, dengan senang hati kami tunggu kedatangan Anda kembali di waktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
affan
Стандартный номер
Гость проживал в февр. 2024 г.
Пара
Отзывов: 1
5.0/5
Превосходно
Опубликовано 11 мар. 2024 г.
nice hotels
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Ответ от объекта размещения: Dear Bapak Affan,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
Rosita
Стандартный номер
Гость проживал в апр. 2024 г.
В одиночку
Отзывов: 22
5.0/5
Превосходно
Опубликовано 16 мая 2024 г.
Bagus
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Ответ от объекта размещения: Kepada Ibu Rosita,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager
Анонимный пользователь
Стандартный номер
Гость проживал в дек. 2024 г.
В одиночку
Отзывов: 7
5.0/5
Превосходно
Опубликовано 17 мар. 2025 г.
房間很乾凈，温馨，雖然在路邊，但是很安靜，第二次入住，價格很合適，周圍很熱鬧，值得推薦！但是停車收費！
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Ответ от объекта размещения: Dear value guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager
ibtisam
Стандартный номер
Гость проживал в дек. 2024 г.
По делам
Отзывов: 1
4.2/5
Очень хорошо
Опубликовано 6 февр. 2025 г.
Dekat dengan venue acara, letaknya di pusat kota, rate 4 untuk bersihnya, sayangnya room nya tidak kedap suara
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Анонимный пользователь
Стандартный номер
Гость проживал в окт. 2024 г.
Пара
Отзывов: 1
3.0/5
Опубликовано 7 дек. 2024 г.
Harga tdk sebanding dgn kualitas yg diterima sampai malam saya terpaksa checkout krn kamar tdk nyaman
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Ответ от объекта размещения: Kepada Value Guest,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Ijinkan kami memohon maaf dikarenakan pengalaman Anda selama menginap di favehotel Graha Agung Surabaya belum dapat memenuhi harapan Anda. Sehubungan dengan kualitas yang tidak sebanding, mohon informasinya dari segi kualitas seperti apa yang dapat kami bantu tingkatkan. Kami mengundang Anda untuk menghubungi kami , sehingga kita dapat mendiskusikan secara spesifik pengalaman pribadi Anda selama menginap di favehotel Graha Agung Surabaya. Ulasan yang Anda berikan telah menjadi perhatian khusus bagi kami. Kami sangat menghargai apabila Anda dapat menghubungi tim customer care kami, karena Anda berhak untuk mendapatkan yang lebih baik. Sekali lagi kami memohon maaf atas ketidaknyamanannya selama menginap di favehotel Graha Surabaya, besar harapan kami untuk dapat menyambut kedatangan Anda kembali di waktu mendatang dengan pengalaman dan pelayanan yang lebih baik lagi.Hormat kami,Erzam Faisol - Hotel Manager