Homewood Suites by Hilton Lansing Eastwood

This hotel is great .. great location . Nice common areas and activities . The rooms are very nice and hotel staff is amazing.

I have photos of what shape the hotel room was in. The fold out couch bed sheets were not changed and when we pulled it out the following came with it... a pop can scissors 3 candy bar wrappers and a light bulb. overall we did not think our room was clean at all! We will not be going back!

Beautiful hotel and room, great breakfast. We had adjoining rooms perfect for the family. Kitchen is a plus with small children.

Heres the deal. The hotel is nice, really has potential to be great. Our room wasnt very clean, we only had 2 towels for 6 guests. No sheets for the pull out sofa, and the floor was super sticky. The young man that was working was very nice and did help get us towels and cleaned the floor but the room should be stocked and ready for the guests losted on the reservation. The pool was cloidy and green so we didnt get to use that even though that was a big part of why we booked. And then bfast was supposed to go until 9:30am but thwy started tearing it down at 9am. A couple of guests walked down and seen the half bar and left. The beds were some of the worst. There were a couple points i did like, decor was nice, room set up was great, shower worked well and drained and they had 2 rolls of tp open. None extra tho. Ultimately ifthe management was better, this hotel could be great.

The pool was green. The bathroom in my room had some mold in the shower and rust marks on the wall behind the toilet.

My daughter had an amazing time celebrating her birthday, maybe next time the pool will be open with our next stay.

The pool was green, I would say the breakfast was not very impressive. The bed was dirty we couldn’t find the blind to pull down so therefore it was like sleeping in the parking lot. The lights were so bright through the window. The dishwasher was full of dirty dishes that we had no clean dishes. I felt like the maid they had to continue to go down to the desk to get towels, etc.. Now for the good! The girls seem to work hard at the desk and we’re very nice, however, we left with 2 credit card bills showing 70 some dollars each when she said it would only be $72 as a whole due to all the trouble why I walked away from the desk leaving it that way I’ll never know it irritates me at this point. I’m hoping Julie will take care of the situation and make the necessary credit card changes. We shall see. The coffee was good I thank you for that.

Room was very rundown. Peeling wallpaper. Ironically, had same exact room as 4 months ago & tape used for decorations of some sort then by someone else was still on the wall!! Blind broke & fell down in Bedroom at 2am & I had to sleep with the parking lot light shining in my face. Family of 4 & only 2 bath towels in the room, so had to request more multiple times.

We have a large family and we have repeatedly chosen to stay in a one bedroom suite here as it is the most comfortable with the most room in comparison to other hotels in the area from our experience. Also we love the location. We love the service there and the rooms. The cost is typically affordable too. Usually we enjoy breakfast at the hotel but this last time everything was cold and not much variety. Staff was also just in the kitchen not coming out to check or replensish anything so we were out of the staples like milk, cream cheese, hot water. That aside we will continue to stay here and hope these things get worked out.