THB Tropical Island

Lovely hotel great location and great price

Bon hôtel. Très grand par la taille. Rien d’exceptionnel, chambre peuvent être un peu vieillotte mais correcte !

Estancia corta , supongo que por eso no hemos podido sacar el máximo provecho al hotel. Se ve que el hotel disfruto de mejores épocas. Nos pusieron una habitación al lado de alguna instalación porque había mucho ruido. Lo mejor la ubicación..

The place was great , spacious complex, loads of pools , had lots of facilities too The staff are very friendly & helpful .. the reason for my 4 stars is the place is dated ( not that it affected our trip) .. The cleaning team are friendly & try their best … they refresh the apartment to keep it going but not 100% clean … ( didn’t affect our trip either) & I ‘m very grateful as this was enough too .. it’s big apartment, not easy to clean …I would totally go back to the place & thank you for giving us a great trip.

Staff were lovely, pool was nice but could have been a bit cleaner round the pool and our apartment needed some tlc

A big resort with lots of facilities, well-designed apartments but not our first stay here and standards have gone down. It took over 2 days, many phone calls and visit to reception to get Wi-Fi fixed - very inconvenient and staff were not proactive in fixing the problem or testing it out, nor always friendly. They assumed that no complaint meant everything was sorted. Also no cleaning products provided for the kitchen - no sponge, washing up liquid, tea towels, kitchen roll or wiping cloths - they don't make it easy to keep the place clean! Also very minimal utensils, pans etc. Lastly, the cheek of them trying to charge EUR 40 when asked if could check out 1 hour later, even though hotel was quiet and the room was available. Not recommended if planning to cook or use the WiFi.

Very pleased with our stay at THB Tropical Island. The hotel and facilities are clean and modern. The meal selection was great!

Tropical Island is a fantastic place to stay. The rooms are starting to look a little tired but are kept very clean and have everything you need. They really need to get the issue with the back gate sorted. For those with mobility issues it would be a no go if that is not fixed. It adds another 900 metres to the trek back from beach or bars, not easy.

Over all we had a great holiday here. The staff were really great, most were super friendly all were helpful! The complex is a bit dated (well used and weather worn) but the maintenance staff are constantly fixing, painting etc The cleaners are busy but because the place is well worn it can never feel pristine We didn’t go all inclusive but ate in the restaurants a couple of times, food was good although there is no ambiance in the canteen style buffet - there are some amazing places to eat nearby though Having so many pools is great. The main pool is super busy and loud but the adult only area is lovely and relaxing Getting loungers and umbrellas at the main pool was tough unless you got up super early We were travelling with our 5 year old who loved the slides and water park. She tried the kids club a couple times and enjoyed it too The entertainment at night was alright - not amazing but was a safe place for kids to have fun. The mini disco was really loved