Hotel Fariones

性價比太低的當地最高檔最貴的五星級酒店。該酒店早餐很一般，我們訂的是4千多一晚的房，住了三晚。房間沒有抽紙，沒有牙刷，沒有浴帽和棉簽，也沒有刮鬍刀。和前台要了兩次才送到，三天衹給了一次😿拖鞋濕了搞房間衞生也不給換，三天衹給一雙拖鞋，真不可思議……酒店的桑拿要60歐/人，免費的衹能到馬路對面的公共體育場所。我們每年在歐洲度假住過的無數五星級酒店這是性價比加服務差的酒店！

A truly excellent hotel. Our room was in excellent condition almost as if new. Spacious, with a comfortable super king bed. The only oddity was the sink being located outside the bathroom, but that just took a little getting use to. Very large hottub on our balcony which was a great treat, even if the cover was a little tricky to put back on. Free breakfast in the room was a great addition for someone who likes peace and quiet as they slowly wake up. Great view from the room. Very quiet too. The grounds are lovely with several different areas for sunbathing and relaxing. The private beach was yet another great feature. Best of all though we're the staff. Polite, cheerful, attentive and ultimately the best managed hotel I've ever stayed at. A busy hotel, yet reception never had any queues. First class in everyday.

We have been regular guests at the Hotel Fariones in Puerto del Carmen for the last three years since covid. The hotel is in a fantastic ocean facing location surrounded by lush grounds. In these grounds there are activities such as yoga and Pilates classes on a daily basis. The staff are generally excellent and the hospitality is first class. It’s seems unfair to pick out names but here goes anyway – Manuela, Sylvia and the manageress Harriet are all ones that come to mind. Also Olga the Ukrainian waitress was excellent but sadly she’s moved on to another hotel. The buffet breakfasts are very busy but the service is efficient despite the numbers. The rooms with ocean facing balconies can be hard to leave, but there’s plenty of restaurants and shops in the local neighbourhood as well as the beach and promenade. Our only complaint is that the hotel consistently seems incapable of arranging airport transfers as requested. We are definitely not White Lotus types but do travel with two large cases which don’t fit in the back of a regular saloon car – so we always specifically request something large such as a Mercedes V class for our transfers. But the Hotel Fariones seems incapable of getting transfers right. It has a recurring theme whatever we do over the last few years. On our last stay in April the transfers were messed up both on arrival and departure – the latter was particularly irritating as the previous day our concierge service had been assured by Laura from guest experiences that a minibus had been booked for our transfer to the airport. However, when we checked out we found a small family saloon waiting for us and there was no way it could take our two cases. We lost 40 minutes as a replacement vehicle was arranged – this involved lots of running around from Harriet which should not have been needed. When we eventually reached the airport we were - despite all our best efforts to arrive early - greeted by the back of a very long and slow moving queue. By the time we made it through security the plane was already boarding and there was no time to buy water for the flight. This made for a needlessly stressful end to what had otherwise been a very relaxing holiday with all the long walks and yoga and pilates. So the persistently botched transfers are the sole reason for the reduced star rating. Everything else deserves five stars and we are planning to try our luck again with the hotel’s airport transfers in October. Maybe they should find someone else to organize the transfers.