Holiday Inn Laramie

Staff was very friendly. Bed was terrible. Pretty clean. Shower floor was very squeaky and did not feel very stable underneath.

Coffee and tea was cold in the lobby. Only decaf in the room. Our room didn't get cleaned after night 1. Furniture was old and uncomfortable. The bed was super high and hard to get into. It took 3 attempts and 7 hours to get checked in. Disappointed, especially since we were charged a super-premium price because if the football game. I wont stay there again.

This is one of the best run hotels I've ever stayed in. 10/10 would recommend. The staff was amazing and it is just a perfect hotel experience. I enjoyed a drink at their bar after my work day was over and the bartender was so friendly and personable; I also enjoyed a great breakfast at the restaurant that's attached to the hotel (Perkins) the next morning. The bed was as comfortable as I've ever found traveling ANYWHERE and I honestly was sad to go when I had to check out...oh, and speaking of checking out this Holiday Inn has a 12 pm check out time which makes things feel so much less rushed when getting away the next day - I'm a big fan of the later checkout format they have there. The pool and hot tub were a great way to unwind and the pool was clean and the hot tub wasn't over chlorinated and the jets felt amazing. Quality all over the place! This just feels like the way a hotel is supposed to! I'll definitely be staying here again. Thanks Holiday Inn Laramie.

Clean, comfortable. Long wait at check in (typical anymore in all service industries), bedside alarm was set and went off (fortunately was at the same time my own alarm was (but much louder than my personal alarm and had difficulty shutting it off), no breakfast available when other, similarly priced hotels provide free breakfast. The desk clerk said there would be complimentary muffins available, but due to weather, non were available-had to create time in schedule to grab a more substantial breakfast than the fruit I had bought the night before to supplement the muffin.

The front desk person Kiki was very attentive and willing to help. Nice hotel.

Convenient location near shopping and food. Clean and comfortable stay!

Only one ice machine is working in the entire property. We reserved a one bedroom king suite, got a room with two queen beds and a loveseat. Staff said they were sold out and could not change. From the looks of the parking lot they were far from sold out. The beds were so worn out they should be thrown out. Definitely would not stay here again.

My experience at this hotel was fine until they recently charged me $250 for a damage fee in our room. There was no prior notice to this charge or phone call explaining what they found and when to expect to be charged. When I spoke with the manager she said that they “don’t do that”. She then said “we just figure if you damage something in our hotel we charge you”. I asked if she had a photo of proof of the closet door mirror being broken and she said she would go back and find it and email me the photo. That email never arrived. We were hardly even in the room and I literally have no idea how we could have broken the mirror. If we would have, we would have noticed and would happily pay for what we did. Basically I have nothing to back up that we didn’t do it and they can’t prove that we did. They on the other hand have just gained $250. Never again will I stay here or any of the hotels in this chain.

It was perfect for what we needed. The room was spacious. The front desk was amazing. Y’all blind guy in suit was great. Also helped by guy with beard that was over the top friendly. But overall great staff all around.