Hotel Ciudad del Mar

Todo ok. Buena estancia. Juan Fernando. Lo mejor. Tranquila dad. Hotel pequeño y coqueto

Todo ok.perfecto

We liked this hotel. It was very clean and nice. We didn't have any issues about anything.

Close to the beach, simpel and nice room at the hotel

Juan was amazing! We had very little Spanish, but it worked and Juan was so attentive and friendly and we couldn't be more grateful. Great location, 3 min walk from the sea, clean, modern, has everything you need!

A very friendly and helpful personnel!

Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.

Arrived on New Year's Eve. No staff working here other than caretaker. Room airless and dim and overpriced for what it provided. Pictures on the site not really representative. Breakfast more or less non existent. Soul-less place. Only positive being good location and access to sea front.

A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. ******* was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.