Savoy Hotel & Spa - Preferred Hotels & Resorts

We booked this as it was advertised as Amalfi coast but it is not close to there at all. We had a car so we were able to get around, did a boat trip from solerno, but that’s an hour away, went to pompeii too which again over hour away. I think the price is reflective of the location, it was good value, and it’s a good base to explore, but having a car was helpful. Not sure what public transport links are like. We went to the beach club a few times, really nice there but as guests you’re only allowed from row 3 back, which seemed a bit mean. The hotel pools weren’t very inviting, they were dark / black, due to the tiles I guess, but it wasn’t the blue pool you hope for at a hotel. We didn’t use the spa as it was “discounted” to €50 to visit, per person, again this was a shame and seems a bit unfair, surly at least 1 visit could be included in your stay! The hotel was clean and impressive otherwise, seems a beautiful venue for a wedding. We heard the music one evening from a wedding, but it didn’t keep us up and wasn’t unbearable. Breakfast was nice but service a bit slow, most of the wait staff didn’t really speak English so it made it hard to communicate what we wanted at breakfast and it was slow to come out. They seemed to give Italian speaking guests much more information on what was where on arrival, we were just told to sit, didn’t spot the bacon & eggs on the bar until day 2! Very pretty location for the breakfast though. We didn’t eat in the evenings there, but there’s a few places walking distance or short car drive that are very reasonable. We enjoyed our stay but hopefully the above points manage expectations.

The hotel itself is magnificent and spotlessly clean … the staff are friendly and helpful and the rooms on the 2nd floor offer a lovely view of the pool and the gardens - however the location is a popular wedding venue. 5 out of the 7 nights we stayed, there was a wedding which meant A. We couldn’t stroll in the gardens on an evening (the 2 nights there was no wedding the gardens were not lit at all which was disappointing) and B. The noise/music till early hours wasn’t good and made it difficult to sleep as it was so loud. Not very relaxing at 2am!!! There is nothing around only 1 other restaurant a 5 min walk away on the beach (there is also the beach club but this closed at 7pm) which left us a little restricted when it came to evening meals. A 10 min and 15 euro taxi however took you to a few other restaurants and the train station in paestrum. The beach itself is beautiful and would recommend a day at the beach club. Found a small supermarket across the road near the beach and a tobacconist an 8 min walk away which was good for snacks and drinks. Although the hotel is lovely we wouldn’t stay again mainly due to the remote location and the noise from the weddings.

Worst Hotel stay ever. We travel quite a lot.Your Hotel Manager does not have a clue what he is doing.When we checked in our room smelled of smoke and we complained to management. They sent up housekeeping and housekeeping used a disinfectant to kill the smoke smell. That doesn’t work. It was embedded in the linens, towels and bed. Your staff re-wrapped the dirty silverware in a napkin along with dirty plates for us to use again. Unacceptable. The room continued to smell like smoke for our entire stay. We had to request housekeeping to give us washcloths every day. The hotel card that worked the power and electricity in the hotel room was taken every day by your cleaning service. When we complained to the hotel manager, he along with the front desk manager Aldo sat with us and explained that they would not give a refund and that they would pay for the city fees, which were $60. We spent over $4000 on this hotel. We were treated rudely and will never ever recommend this hotel. We also let Delta Vacations know what a horrible experience we had.